[{{ $ctrl._job.status.name | translate}}] Regency Club Superviseur H/F
Hyatt Regency Paris Etoile

Posted

Job description

You will be responsible to provide an excellent and consistent level of service to your customers.

- Plan, organize, and motivates team to excel in delivering excellent service to all arrival guests.
- Monitor monthly Food and beverage cost and Profit and Loss expenses for Regency Club.
- Ensure adequate staff coverage that meets the demand in the hotel.
- Checks the next day arrival report and ensure the guest history remarks and amenities are in place.
- Meets VIPs and perform guest relation duties and obtain comments and feedback.
- Guide, coach, counsels and evaluates the performance of the team.
- Checks attendance, punctuality and deportment of the Club staff.
- Conduct and attend daily briefings and share any information/interests.
- Train, guide, coach and develop team to handle day-to-day duties/tasks more efficiently.
- Liaise closely with Rooms Division on any special events, VIPs arrival and ensure pertinent information and instructions/changes are disseminated.
- Ensure the ambience, cleanliness and exclusivity at Club is maintained at all times.
- Forecast the next 7 Days Food and Beverage for Regency Club and ensure sufficient staff coverage.
- Assist with any VIPs complaints or comments/feedback.
- Maintain an active presence in the Club lounge.
- Implement Check-out process at the Regency Club
- Manage stocks and deliveries

Requirements

Good customer service, communications and interpersonal skills are a must.
Fluent in English
We are looking for a candidate with right attitude, who is a team player. In addition, he/she should possess:

Fluent English

- Dynamic

- Customer driven

- Leadership
Job type
Full-time
Location
Paris, France
Department
Front Office reception, Guest Relations
Starting in
As soon as possible
Contract duration
Indefinite

Hyatt Regency Paris Etoile

An emblematic hotel with spectacular Paris views

Be among the first to spend the night in the brand new rooms of Hyatt Regency Paris Etoile, the only skyscraper hotel offering a spectacular view of Paris and its most beautiful monuments, including the Eiffel tower and Arc de Triomphe.

Ideally located within the Paris Convention Center, find everything under one roof: Shopping Center, access to the public transportation and airport shuttle, convention and meeting spaces, theater and cinema, parking, restaurants, bars…

Other suggested jobs

{{:: 'Hospitality Manager' | ellipsis : 40 : true }}

{{:: 'Hosco Talent Search' | ellipsis : 35 : true }}

{{:: 'Réceptionniste polyvalent' | ellipsis : 40 : true }}

{{:: 'Hotel Pulitzer Paris' | ellipsis : 35 : true }}

{{:: 'Réceptionniste de jour' | ellipsis : 40 : true }}

{{:: 'Hôtel Elysa Luxembourg' | ellipsis : 35 : true }}

{{:: 'Guest Experience Manager' | ellipsis : 40 : true }}

{{:: 'Hosco Talent Search' | ellipsis : 35 : true }}
Other jobs
View 38 other offers