Steward Supervisor

[{{ $ctrl._job.status.name | translate}}] Steward Supervisor
Hyatt Regency Schaumburg, Chicago

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Job description

Description

Stewarding Supervisor is responsible for supervising the Stewarding Department, staff training, and assisting with catering functions both on and off property. Responsible for maintaining cleanliness and proper storage and management of all china, glass and silver, and ensuring the highest standards

QUALIFICATION STANDARDS

Education & Experience:

• High School Diploma or equivalent

• Experience in stewarding, food and beverage, kitchen maintenance, kitchen operations or similar preferred.

• Previous food and beverage supervisory experience required.

• Knowledge of food and beverage service operation preferred.

Physical requirements:

• Flexible and long hours sometimes required.

• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand, sit and walk during entire shift.

Mental requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high pressure situations.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving issues as necessary.

• Must maintain composure and objectivity while under pressure.

DUTIES & FUNCTIONS

Essential:

• Approach all encounters with guests and employees in a friendly, service oriented manner.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.

• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

• Maintain a friendly and warm demeanor at all times.

• Keep the executive chef apprised of any employee concerns or issues.

Revised 09/07/2016 Page 2 of 2

• Operate the dish-washing equipment to ensure that all china, glass and silver are cleaned thoroughly and sanitation of such is maintained.

• Monitor condition and cleanliness of equipment.

• Replace all clean china, glass and silver in its proper storage location using care to minimize breakage.

• Educate employees on current safety issues to ensure compliance with all health and safety regulations.

• Inform the executive chef and kitchen management of hazardous situations, emergencies or threats to security of guests, employees or hotel assets

• Determine the minimum and maximum stock and control the par stocks of all materials and equipment.

• Ensure that all Stewarding personnel fulfill their job functions appropriately.

• Ensure the highest levels of sanitation.

• Ensure the cleanliness of all facilities and equipment.

• Be familiar with the hotel''s emergency procedures.

• Work closely with Engineering department and schedule preventative maintenance work.

• Maintain costs by minimizing breakage, loss and excessive chemical usage.

• Ensure the proper handling of all chemicals.

• Conduct and attend meetings as necessary.

• Assist with other duties as needed which may include but is not limited to providing assistance with food dish-up, completing set-up sheets, etc.

• Maintain open communication with other departments.

• Performs other activities as assigned

• Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other employees.

Marginal:

• Assist in maintaining the order and cleanliness of all storage areas.

• Assist in the set up and breakdown of the Cafe buffet as required.

• Assist Banquets by supplying china, glass and silver as required by business demand.

Requirements

See description

Job type
Fulltime job
Location
Schaumburg, IL, United States
Department
F&B kitchen
Starting in
As soon as possible

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