Concierge

[{{ $ctrl._job.status.name | translate}}] Concierge
Hyatt Vineyard Creek Hotel and Spa

Posted

Job description

Description

As Concierge, you will

  • Ensure a warm guest welcome by arranging the continental breakfast for morning and the honor bar with hors d’oeuvres for later in the day.
  • Channel your inner sleuth and tap into well-developed local business relationships to seek out the remarkable, memorable and most flavorful, for an “in-the-know,” exceptional guest experience. Then, help guests secure tickets, reservations and ably assist guests with transportation requests and directions when it’s time to go.
  • Attentively manage guest requests and effectively handle guest difficulties with prompt courtesy.

Fundamentals

A high school education or equivalent experience, with one-year previous customer service- related experience is required. Effective verbal and written English communication skills are required, with a second language helpful. This position requires occasional lifting and pulling up to 20 pounds.

Requirements

See description

Job type
Full-time
Location
Santa Rosa, CA, United States
Department
Front Office reception
Starting in
As soon as possible

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