Concierge

[{{ $ctrl._job.status.name | translate}}] Concierge
Hyatt Vineyard Creek Hotel and Spa

Posted
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Job description

Description

As Concierge, you will

  • Ensure a warm guest welcome by arranging the continental breakfast for morning and the honor bar with hors d’oeuvres for later in the day.
  • Channel your inner sleuth and tap into well-developed local business relationships to seek out the remarkable, memorable and most flavorful, for an “in-the-know,” exceptional guest experience. Then, help guests secure tickets, reservations and ably assist guests with transportation requests and directions when it’s time to go.
  • Attentively manage guest requests and effectively handle guest difficulties with prompt courtesy.

Fundamentals

A high school education or equivalent experience, with one-year previous customer service- related experience is required. Effective verbal and written English communication skills are required, with a second language helpful. This position requires occasional lifting and pulling up to 20 pounds.

Requirements

See description

Job type
Fulltime job
Location
Santa Rosa, CA, United States
Department
Front Office reception
Starting in
As soon as possible

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