Supervisor, Housekeeping

[{{ $ctrl._job.status.name | translate}}] Supervisor, Housekeeping
Hyatt Wild Oak Ranch, A Hyatt Residence Club

Posted

Job description

Description

Housekeeping Supervisor

The Housekeeping Supervisor is responsible for assisting in the oversight of all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: ensuring staff training, and inter- department communications. The Housekeeping Supervisor will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

Duties include:

  • Solid understanding of housekeeping and laundry supplies and pars
  • Teach employees importance of, and how to greet guests and courteously solve guest requests
  • See that inspection program is consistently maintained
  • Assure all safety and security policies and procedures are followed
  • Work closely with all other Departments
  • Inspect some rooms daily
  • Current on latest housekeeping and laundry technology
  • Work closely with vendors to assure proper pricing, delivery, and maintenance
  • Experience teaching, supervising, and mentoring multilingual and multicultural staff
  • Ensure OSHA and ADA policies are adhered to
  • Insures proper staffing levels for customer service goals
  • Coach and counsel employees to reflect service standards and procedures

 

Qualifications:

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • Service oriented style with professional presentations skills
  • Hotel/Hospitality degree an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills

Requirements

See description

Job type
Fulltime job
Location
San Antonio, TX, United States
Department
Front Office reception
Starting in
As soon as possible

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