Field Marketing Team Lead

[{{ $ctrl._job.status.name | translate}}] Field Marketing Team Lead
Hyatt Windward Pointe, A Hyatt Residence Club

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Job description

Description

Field Marketing Team Lead with Hyatt Residence Club is responsible for field support of local Marketing team and Marketing Management.

  • Produce expected tours for location during scheduled shifts
  • Responsible for field support of local Marketing Team and Marketing Management.  Performance measures on team hitting production goals.
  • Assists Management with the hiring, training and performance of new employees as well as coaching and shadowing existing Team Members which will enable peak performance. 
  • Directly responsible for the promotion of booking eligible tours which will produce potential revenue.
  • Responds to guest requests in a timely manner and represents Hyatt Residence Club in a professional manner. 
  • Perform the highest level of communication to senior leadership team in a timely manner.
  • Work with each individual to hit and exceed their goals at all times. 
  • Spend time in the field providing training to marketing representatives.
  • Provide classroom training once a week for team members.
  • Document all behavior and performance concerns weekly and present to management.
  • Attend weekly meeting with Manager to review team production and location staffing.
  • Be present at bi-weekly one on one’s and provide feedback and input to performance.
  • Proven record of developing individual to hit and exceed goals.
  • Recruit team members each quarter.
  • Be a positive influence to every individual and team member at all times.
  • Responsible for stocking and inventorying locations
  • Must be available and respond to text and phone calls while on duty in a timely manner.
  • Work schedule opposite Marketing Manager to ensure coverage.
  • Strive to hit team goals every month and support every team member to achieve their personal goals

Requirements

See description

Job type
Fulltime job
Location
Key West, FL, United States
Department
Front Office reception
Starting in
As soon as possible

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