Stage Réception
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Stage Réception

About the job

Période de stage : d'Octobre 2018 à Mars 2019

Missions quotidiennes :
- Assure la prestation Réception en terme d'accueil, de professionnalisme et de disponibilité auprès des clients (individuels et groupes).
- Renseigne la clientèle sur les conditions de séjours (prestations, tarifs, informations touristiques et culturelles...)
-Adopte une communication adaptée (notamment via la pratique de l'anglais et d'autres langues étrangères).
-Assure la liaison entre la réception et tous les départements de l'établissement, afin de fournir une qualité de service satisfaisante pour la clientèle.
- Traite les appels entrants, les e-mails du service réception et saisit les réservations.
- Est susceptible de gérer la facturation, le suivi et la gestion des débiteurs divers.
-Réalise les shifts du matin, de l'après-midi et du soir.
-Est l'un des acteurs principaux de la bonne cohésion entre les services de l'établissement.
-Maîtrise les outils mis à sa disposition pour la réalisation de sa mission.
- Véhicule une image positive de l'établissement via les attentions portées aux clients.
- Connaît son produit, son environnement, son histoire et les valorise auprès des clients de l'établissement.

About you

Compétences requises :
-Excellent capacité de communication orale et écrite
- Grande capacité d'organisation administrative
- Excellente présentation
- Rigueur, maîtrise de soi, honnêteté et discretion
- Anglais courant

The company

Hotel California has always played the trump card of the American West Coast and its easy living. This is because for many years, the effervescent Herald Tribune (which was first known as the New York Herald Tribune) was right across the street. The headquarters of the European edition of this American press giant was located at 15 Rue de Berri from 1930 to 1978.
Great American journalists, who were special envoys from New York or Los Angeles, gradually turned Rue de Berri into an essentially American street. When France was liberated, they found themselves at a ringside seat with an eye on the action. This was where the first American restaurants on the Champs-Elysées were founded, which obviously attracted the leading names of Hollywood cinema.
At the California Bar in the fifties, it was not unusual to cross the path of Hemingway, Orson Welles or Clark Gable; Elizabeth Taylor and Richard Burton were regular visitors. Hotel California was born officially on March 9, 1925, when the Princess of Polignac bought land located at 16 Rue de Berri. Pierre Bermond, the French pioneer of the luxury hotel industry, who also left his mark on the history of the Royal Monceau Hotel in Paris, the Ruhl in Nice and the Miramar in Biarritz, turned the hotel into a veritable palace. It immediately became famous with the arrival of the first American journalists. Stars were interviewed in their suites. There was a shopping area with a hairdressing salon on the underground floor.
Bustling activity that concerned newspapers, cinema and the United States focused on the California, which was long a beacon reflecting the lights of Hollywood.

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Stage Réception

Paris, France

Internship, 6 months

Start Date:

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