Stage Réceptionnist(e) d'hôtel
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Stage Réceptionnist(e) d'hôtel

Hôtel Mercure Paris Levallois Perret

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Stage Réceptionnist(e) d'hôtel

About the job

Dans le cadre d’un stage vous souhaitez APPRENDRE le métier de réceptionniste :
Vous êtes dynamique, motivé(e), ambitieux (se), vous débordez d'idées et si vous aimez travailler en équipe dans une ambiance dynamique rejoignez-nous, vous êtes le ou la bienvenu(e)...   

• Accueille le client dès son arrivée de manière chaleureuse et personnalisée
• Est à l'écoute, Prend en compte et anticipe les besoins du client
• Véhicule l’image de l'hôtel
• Connait et applique les règles de sécurité de l’hôtel et ainsi veille à la sécurité des biens et des personnes (incendie, ronde de nuit, fermeture des accès,...)
• Assure quotidiennement la clôture et le reporting d'activité
• Renseigne le client sur les conditions de séjour, les formalités et les services proposés par l'hôtel
• Gère les appels téléphoniques
• Applique les procédures d'audits internes
• Transmet les informations nécessaires aux autres services (étages, technique,...) et aux autres membres de son service
• Effectue les prises de réservation

VOS AVANTAGES :
- Remboursement de 50% du titre de transport
- Nettoyage de l’uniforme prise en charge par le pressing
- Mutuelle / Prévoyance

About you

Excel,Word

Education Level: Did not graduate
Study area: Hospitality
Optional languages: English

The company

We are far more than a worldwide leader. We are more than 290,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.

Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

WE ARE ACCOR
Our leadership is bold. Our agility thrives on open innovation and we embrace the new, whether it's diversity, trends, challenges. As change accelerates, we continually hone our vision of hospitality reinvented, developing how we use spaces and share with the world.

We are a forward-thinking partner that delivers on steadfast commitment thanks to the most diversified & best performing integrated hospitality ecosystem. Our industry-defining tools catalyze stable growth, driving performance and value. Our global scope and specialist expertise empower those we work with.

Accor hospitality is fundamentally about people and our success relies on our Heartists® to deliver the best service, welcome and care for our guests. With people at heart, our world expands. Our culture nurtures empowerment and welcomes everyone with openness.

We are 100% committed to sustainability, with people at the heart of what we do. As such, we strive to make a meaningful impact by unlocking lifestyle experiences and shaping the hospitality of tomorrow - together, with all our stakeholders: Heartists®, owners, partners, guests and communities.

OUR INTEGRATED HOSPITALITY ECOSYSTEL
Our strong ecosystem of brands, value-added services & solutions, and powerful loyalty program allows us to constantly reinvent unique experiences and services for our clients in line with their evolving needs and new ways of living, traveling and working, from hotel stays to restaurants, to working and meeting. For our partners, we also maximize performance and value, thanks to our complete range of business solutions and expertise.

This unmatched ecosystem creates memorable lifestyle experiences, expanding hospitality beyond hotel walls to elevate everyday moments. And brings to life the vision of Augmented Hospitality at the core of our business, a refined vision of hospitality and the tailor-made services we can provide to a community of clients made up of guests and locals alike.

OUR UNRIVALED PORTFOLIO OF BRANDS
Accor offers the most diverse brand portfolio of the industry with 40+ hotel brands across all segments, from luxury to economy, as well as entertainment, restaurants & bars, coworking and business services & solutions to boost performance.

OUR GLOBAL FOOTPRINT
The Group is established in 110 countries and we are constantly expanding our presence and leadership across the world.

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Stage Réceptionnist(e) d'hôtel

Levallois-Perret, France

Internship, Indefinite

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