[{{ $ctrl._job.status.name | translate}}] Operations Intern - UK | Ireland | Iceland
Indie Campers

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Job description

SCOPE
This is an incredible opportunity to participate in Indie Camper’ mission while putting your tourism skills in practice and improving them. You will be the "face" of our company and ensures guests receive outstanding service. Besides that, you will help coordinate all operational and support activities, including van preparation and administrative tasks.

RESPONSIBILITIES
- Direct contact with guests, providing a world-class customer service;
- Support with the check-ins and check-outs of campervans;
- Using oral and written communication skills to help registering guests, processing payments and explaining the vehicle functionalities, reservation details and terms & conditions;
- Maintain updated information on van availability, reservations and guest communications;
- Perform all the supportive functions in order to make sure operations run smoothly, including the preparation of vans;
- Support location manager in daily activities;
- Help verifying and preparing vans after each booking;
- Support during inspections and keeping complete, accurate records of the vehicle’s condition

Vacancies available in:
London, Dublin, Reykjavik

Requirements

PROFILE
- Student of hospitality/tourism or any other relatable studies looking for their first experience in the sector;
- Passionate about travelling;
- Fluent in English and language of the location in question is a plus;
- Valid driver’s license and confidence to drive a campervan is a plus, but not mandatory;
- Excellent communication and people skills;
- Outgoing and friendly with a social personality and a natural talent for customer service;
- Dynamic and proactive approach;
- Flexible personality – easy adaptation to last minute changes and challenges;
- Responsible and organized.

____________________________________________________________________________________

PERFIL
- Estudiante de hostelería/turismo o cualquier otro estudio que busque su primera experiencia laboral;
- Apasionado por los viajes;
- Fluidez en inglés y el idioma del país en cuestión es una ventaja;
- Permiso de conducir valido en Europa y confianza para conducir una caravana;
- Excelentes habilidades de comunicación y de trato con la gente;
- Extrovertido y amistoso con una personalidad social y un talento natural para el servicio al cliente;
- Un enfoque dinámico y proactivo;
- Flexibilidad y adaptación a los cambios y desafíos de última hora
- Responsable y organizado.
Job type
Internship
Location
London, United Kingdom
Department
Tourism, Guest Relations, Customer Service
Languages
English, Spanish (optional)
Starting in
As soon as possible
Duration of the contract
3 months
Positions available
5
Pay range
250-750
Accommodation
No accommodation

Indie Campers

What started off as a 3 van rental company in Portugal, brought to reality in 2013 by 2 good friends, a Portuguese and an Austrian, has become Europe’s largest campervan rental company. With a fleet of over 800 vehicles, Indie Campers currently operates over 35 locations across Portugal, Spain, France, Italy, Germany, Netherlands, Belgium, Croatia , Iceland, Ireland, Great Britain and opening more destinations at any moment.

Aiming to provide travelers with the ultimate road trip experience, Indie Campers offers adventurers the opportunity to start their journey in one location and end it in any of our other depots. Indie Campers makes it easy for all keen explorers to effortlessly customize their trip and turn their holidays truly unique.

Further, Indie Campers shifts the hassle of travel planning towards a relaxed, personalized experience through the dedicated support of the bookings team. We provide travelers with authentic local tips and advice, highlighting special places for an unforgettable trip.

We are committed to delivering an exceptional customer experience, as well as outstanding care and support. We take great pride in working on consistently improving our product offering, as well as our complementary services. Indie Campers’ mission is to enable the freedom of movement, inspiring and connecting explorers worldwide with unforgettable European destinations. Driven by a deep passion for traveling and bold living, our keen desire is to restore authenticity and add a dimension of adventure to our travelers' journeys. Join the movement. Go Indie.

Join our team!
We’re a fast-growing, digital company with a talented team of professionals, taking the travel industry by storm. We’re also a tight-knit group of friends who love spreading the travel bug. And guess what — we’re hiring!

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