Rental Service Agent- Faro
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Rental Service Agent- Faro

About the job

-Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs;
-Preparing and cleaning our campervans;
-Maintaining our campervans in top condition and monitor maintenance and repairing needs;
-Registering guests, monitoring stock and processing payments;
-Handling complaints and troubleshooting emergencies.
  • 7000-8000
  • THE INDIE COMMITMENT! -Being part of a young, fast-growing and innovative company where you make a difference; -Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles; -Continuous training and coaching to develop the skills that matter to you; -Schedules fixed in advance, with weekends and holidays being rotated between team members; -Compensation package that includes Monthly Performance, Food Allowance, Benefits Package and Referral Bonuses; -Free Road Trips, so you can experience 1st hand trips around Europe and the US.
  • Department: Reservations Customer Service

About you

-You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
-You’re fluent in English and Portuguese (mandatory);
-You’re eligible to work in Portugal, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
-You’re available to work on weekends and public holidays;
-You’re a responsible person who takes their work seriously and can be relied upon;
-You’re well-organised, and you’re good at solving problems.
  • Languages required: Portuguese and English. German and Spanish are a plus

The company

What started off as a 3 van rental company in Portugal, brought to reality in 2013 by 2 good friends, a Portuguese and an Austrian, has become Europe’s largest campervan rental company. With a fleet of over 800 vehicles, Indie Campers currently operates over 35 locations across Portugal, Spain, France, Italy, Germany, Netherlands, Belgium, Croatia , Iceland, Ireland, Great Britain, Norway, Sweden, Switzerland and the US.

Aiming to provide travelers with the ultimate road trip experience, Indie Campers offers adventurers the opportunity to start their journey in one location and end it in any of our other depots. Indie Campers makes it easy for all keen explorers to effortlessly customize their trip and turn their holidays truly unique.

Further, Indie Campers shifts the hassle of travel planning towards a relaxed, personalized experience through the dedicated support of the bookings team. We provide travelers with authentic local tips and advice, highlighting special places for an unforgettable trip.

We are committed to delivering an exceptional customer experience, as well as outstanding care and support. We take great pride in working on consistently improving our product offering, as well as our complementary services. Indie Campers’ mission is to enable the freedom of movement, inspiring and connecting explorers worldwide with unforgettable European destinations. Driven by a deep passion for traveling and bold living, our keen desire is to restore authenticity and add a dimension of adventure to our travelers' journeys. Join the movement. Go Indie.

Join our team!
We’re a fast-growing, digital company with a talented team of professionals, taking the travel industry by storm. We’re also a tight-knit group of friends who love spreading the travel bug. And guess what — we’re hiring!

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Rental Service Agent- Faro

Loulé, Portugal

Part-time, 6 months

Start Date:

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