Business Travel Sales Manager
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Business Travel Sales Manager

About the job

What’s the job?

As a Business Travel Sales Manager you will be responsible for the prospection, attraction and development of the corporate business segment. Besides, you will be responsible for the execution of all sales activities necessary to attain the objectives set for this segment. As a brand ambassador you will have to be a role model and you will sustain our InterContinental Life everywhere you travel to.

Guest Experience
• Build long lasting relationships with existing and new customers to enable future bookings. Attend activities including sales calls, events, FAM trips, trade shows, etc.
• Develop relationships within the community to strengthen and expand customer base for sales opportunities.
• Provide excellent customer sales service in order to grow share of the account.

People
• Assist and develop colleagues to make sure they achieve hotel revenue goals to the standards we expect.
• Drive a great working environment for teams to thrive – connect departments to create sense of one team.
• Interact with outside contacts: guests, vendors, and other contacts as needed.
• Develop and maintain great working relationships with key clients and outside contacts to increase revenue.

Financial
• Hit all personal & sales team goals and maximise profitability of the segment.
• Assist the DOSM in the creation and implementation of sales plans and strategies that ensure positive results in the Business Travel segment.
• Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
• Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend local, national & international trade shows and major market events to promote new business and increase sales and marketing opportunities for the hotel.
• Control all costs incurred in any sales actions held for your specific segment.

Responsible Business
• Responsible of managing the hotel’s individual corporate market.
• Understand the local, national and international corporate market – competitors’ strengths and weaknesses, business trends, supply and demand – and know how to sell against them.
• Identify improvements to the overall hotel sales performance by working closely with the sales team, as well as with other departments.
• Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, sending out RFP responses, handling segment databases …)
• Execute the brand´s customer service standards throughout the sales process.
• Ad-hoc duties – unexpected moments when we must pull together to get a task done.

Accountability
This role in the sales and marketing department reports directly to the DOSM.

About you

What we need from you?

• Bachelor’s degree / higher education qualification / equivalent in business administration, sales, hotel management or other related fields.
• Four or more years of experience in hospitality or hotel sales.
• Availability to travel is required
• At least 2-year experience, handling individual corporate business for a 5* luxury property is a must.
• Strong knowledge of the local and national corporate segment and business trends required.
• Must be fluent in English and Spanish – any other languages would be great.
  • Languages required: English and Spanish.

The company

At InterContinental Hotels & Resorts we are dedicated to those who appreciate and enjoy the InterContinental Life - the glamour and exhilaration of fascinating places complemented with local wisdom.

The unique location of the InterContinental Barcelona, set in the heart of Montjuic - the cultural district - opens a variety of exciting options for our travellers to explore and enjoy the city as an insider.

The InterContinental Barcelona brings the discrete luxury of the brand to both, locals and travellers, by offering a modern design, an outstanding service and a vibrant gastronomic offer.

Our aim is to ensure that our amazing hotel is a home away from home for everyone seeking a magnificent experience.

To live up to our statement, we truly believe that the first step is to build an exceptional team full of talent and passion.

At InterContinental Barcelona you will be able to:
• Be yourself
• Bring in new new ideas, especially if they make our guests and / or colleagues happy.
• Develop your potential.
And from our side you will always have our support.

We are all very proud to be part of the InterContinental family and we would love to share our knowledge and experience with anyone eager to learn and make the difference!

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Business Travel Sales Manager

Barcelona, Spain

Full-time, Indefinite

Start Date:

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