Head Doorman
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Head Doorman

About the job

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The avant-garde InterContinental Geneva embodies the refreshing, elevated perspective on luxury art de vivre in the world’s City of Peace.
Join us as a Head Doorman M/F.

For this key role, and under the supervision of our Chef Concierge, your main duties will be :

• Welcome and orientate our guests upon their arrival within the hotel according to our Standard Operating Procedures.
• Ensure every guest feels special during their stay.
• Supervise the valet and bell boy team.
• Ensure the valet service is smooth and done in complete safety.
• Look for any opportunity to improve the quality of service provided to our guests.
• Bring special attention to our regular and VIP guests.
• Offer a warm farewell to our guests at departure to make them wish to come back.

About you

With a hospitality education, you have 5 to 10 years of experience in a similar position preferably, preferably in a hotel of similar size and complexity, including some supervisory training/experience

You are fluent in English and French, a third language (Mandarin, Russian or Arabic) is a strong asset. Previously you worked with OPERA and Concierge Organizer.

Thanks to an excellent relationship and team spirit, you are acknowledged for the quality and the personalization of your service. You like working in a fast-paced environment and are autonomous, well-organized and flexible. You aim to share your passion and knowledge with your guests and your colleague and are willing to help when needed.

This position is to be filled as soon as possible. The position is opened to Swiss citizens and EU passport holders.

If you are interested in this opportunity, please send us your resume and your cover letter at career.gvaha@ihg.com

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve. Visit www.http://careers.ihg.com to find out more about us.
  • Languages required: English and French.

The company

This 5-star luxury hotel, newly redesigned by famous New York architect Chi offers amazing views of the Mont Blanc, the highest mountain in Europe, of Lake Geneva and Geneva City. It is a 3-minute walk from the Botanic Garden, United Nations and International Centre of Congress CICG and within a 5-minute drive from Palexpo Exhibition Centre and Luxury Shopping area. Free tram and eco-bus are available for hotel guests.

The spacious and elegant rooms at InterContinental Geneva have free WiFi, free tea and coffee making facilities, are air-conditioned and feature cable TV and a minibar.

Dining options include modern international cuisine and seasonal specialities served in the gourmet restaurant, which features a well-stocked wine cellar and a terrace.

At the bar Les Nations, guests can enjoy a wide range of drinks, listen to live piano music, and browse in books and magazines.

The 400 m² Spa by Clarins offers a complete set of beauty and massage treatments. A steam bath, a sauna and a hot tub are also available. The health and fitness centre is open 24 hours.

Cointrin Airport is 3 km away, and Cornavin Train Station is 2.5 km from the InterContinental. Guests benefit from free public transports in Geneva during their stay.

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Head Doorman

Geneva, Switzerland

Full-time, Indefinite

Start Date:

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