[{{ $ctrl._job.status.name | translate}}] Restaurants, Bars & Room Service Manager M/F
InterContinental Geneva Hotel

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Job description

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The avant-garde InterContinental Geneva embodies the refreshing, elevated perspective on luxury art de vivre in the world’s City of Peace.

Join us the Restaurants, Bars & Room Service Manager M/F.

For this key position and reporting to the Deputy General manager, your main duties will be :

• Maintain and improve the quality of the guest service within our Restaurants, Bars and Room Service according to our Standard Operating Procedures.
• Help the team during the service to provide the best experience possible to our guests.
• Manage and follow up any guest complaints.
• Manage and train the team of the Restaurants, Bars and Room Service.
• Prepare for your outlets the budgets, business plan and objectives with the Deputy General Manager.
• Ensure the follow up and provide the analysis of the productivity, the turn over, the number of covers.
• Follow up the sales in your outlets and set up all the actions to increase the sales
• Participate to the elaboration of the menus, the presentation of the buffet and the advertisement on our F&B activities.
• Coordinate the reservations in all our outlets and set up and follow up all our data bases.


With a Higher Degree of Education in Hospitality, you have a significant experience (5 years at least) in a similar position within a hotel with the same category and capacity (more than 300 rooms). You have a senior experience in a all-day dining restaurant and wish to keep your experience in the operations.

You are mandatorily fluent in English and French. Being fluent in another language is highly desirable. At ease with the IT tools, you previously worked with Micros.

Thanks to an excellent relationship and management, you are acknowledged for the quality and the personalization of your service. You like working in a fast-paced environment and are autonomous, well-organized and flexible. You are accurate in your work and result-oriented. You aim to share your passion and knowledge with your guests and your colleague and are willing to help when needed.

This position is to be filled as soon as possible. The position is opened to Swiss citizens and EU passport holders.
Job type
Geneva, Switzerland
F&B service
English, French, Arabic (optional), German (optional), Russian (optional), Mandarin (optional)
Starting in
As soon as possible
Contract duration
Other benefits
We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve. Visit http://careers.ihg.com t

InterContinental Geneva Hotel

This 5-star luxury hotel, newly redesigned by famous New York architect Chi offers amazing views of the Mont Blanc, the highest mountain in Europe, of Lake Geneva and Geneva City. It is a 3-minute walk from the Botanic Garden, United Nations and International Centre of Congress CICG and within a 5-minute drive from Palexpo Exhibition Centre and Luxury Shopping area. Free Tram and Eco-Bus are available for hotel guests.

The spacious and elegant rooms at the InterContinental Geneva have free WiFi, free tea and coffee making facilities, are air-conditioned and feature cable TV and a minibar.

Dining options include modern international cuisine and seasonal specialities served in the gourmet restaurant, which features a well-stocked wine cellar and a terrace.

At the bar Les Nations, guests can enjoy a wide range of drinks, listen to live piano music, and browse in books and magazines. A sophisticated urban-style bar, Le Fumoir seduces you with its original cocktails and a selection of international cigars.

The 400 m² Spa by Clarins offers a complete set of beauty and massage treatments. A steam bath, a sauna and a hot tub are also available. The health and fitness centre is open 24 hours.

Cointrin Airport is 3 km away, and Cornavin Train Station is 2.5 km from the InterContinental. Guests benefit from free public transports in Geneva during their stay.

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