Bell Attendant - InterContinental Sanctuary Cove Resort

[{{ $ctrl._job.status.name | translate}}] Bell Attendant - InterContinental Sanctuary Cove Resort
InterContinental Hotels

Posted

Job description

Description

About us

InterContinental Sanctuary Cove Resort is one of the Gold Coast’s leading luxury hotels. From weddings, social events and conferences to contemporary dining and the promising charm and elegance of our distinctive guest rooms; guests can experience an unrivalled retreat and authentically unique experience. Our Bell team plays a vital role in bringing this playground of possibilities to life for our guests, ensuring they live the InterContinental Life.

Imagine a career where you have the opportunity to create memorable moments for our guests, ensuring that the Resort makes an unforgettable lasting impression that is reflective of our luxury brand. As part of our Bell team, you will be a key point of contact for our guests and help in ensuring smooth coordination of arrival and departure experiences. This role will offer a playground of possibilities for your career, where you can combine your passion of hospitality and creating unforgettable guest experiences with the opportunity to work in an exceptional team environment that fosters training and development and career progression. 

Want to explore your new ‘workplace’? http://app.viznavigator.com/view/8731509C.
Your day to day

InterContinental Sanctuary Cove Resort is looking for a part time Bell Attendant with an outgoing personality, who is dynamic, driven and wants to add value in an environment that will allow them to discover new and innovative ways of working within a global brand. You will assist our Front Office team to create a smooth guest arrival and departure experience, and act as welcome and farewell representative of the Resort. You will be responsible for managing guest arrivals and luggage; receiving and ensuring correct delivery of luggage to and from rooms and valet parking of cars. You will also assist Concierge with arranging tours, transportation, dinner bookings and activities for guests.

Reporting to the Chief Concierge, you will ensure sure our guests feel welcome each time they connect with InterContinental Sanctuary Cove Resort. You will act as the first point of contact when a guest arrives and respond promptly to guest requests. Performing various errands to ensure their needs, comfort and satisfaction are met and their stay is pleasant and memorable.

What we need from you

We are looking for someone with a genuine and friendly personality, who has a passion for delivering outstanding personalised service to our guests and has excellent interpersonal and communication skills. Armed with smart solutions and a can-do attitude, the ideal candidates will be energetic, friendly, organised and enjoy working in a team environment. 

Ideally, you will have previous experience in a similar role and be passionate about offering every guest a warm welcome with friendly efficient service. As the face of the Resort, you will have a high standard of personal presentation. A strong customer service background is essential and a sound knowledge of the Gold Coast is preferred. All candidates must be available to work irregular shifts across a rotating seven day roster including holidays and weekends and be physically fit to lift heavy luggage and packages. Candidates must hold a valid drivers license and have Australian residency or a work visa enabling you to work for a minimum of 6 months.

What we offer

IHG are more than just a great place to stay, we are also one of Australia’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring hospitality to life for everyone.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.

Requirements

See description

Job type
Full-time
Location
Hope Island, Australia
Department
Other
Starting in
As soon as possible
Contract duration
Indefinite

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