Guest Service Agent | InterContinental Sydney

[{{ $ | translate}}] Guest Service Agent | InterContinental Sydney
InterContinental Hotels

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Job description


About us

At InterContinental Hotels & Resorts we look for people, who are charming, confident, sophisticated and internationally minded who do all they can to exceed guest expectations.   InterContinental Sydney is located close to the Opera House and Botanical Gardens with sweeping views over the harbour. We are now looking for a Guest Service Agent to join our professional and charming Front Office team.

Your day to day

Joining our vibrant and professional team will give you the platform to further develop your hospitality skills and knowledge and build your experience in a five star luxury hotel. You''ll be a motivated, outgoing and genuine person who loves to interact with a variety of people and working as part of a team. You''ll ensure sure our guests feel welcome each time they come to Sydney.  

What we need from you

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Service Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home here in the heart of Sydney.

We''re looking for people who are passionate and genuinely care about others. You''ll be responsible for welcoming (check-in) and farwelling (check-out) our guests using our internal system, and be capable to handle problems guests may have. You will also need to be flexible with working hours and be a team player in order to achieve common goal with colleagues.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www. to find out more about us

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests!


See description

Job type
Sydney, Australia
Starting in
As soon as possible
Contract duration

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