Director of Guest Relations ~ InterContinental New York Barclay

[{{ $ctrl._job.status.name | translate}}] Director of Guest Relations ~ InterContinental New York Barclay
InterContinental

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Job description

Description

Do you see yourself as a Director of Guest Relations?
 
What''s your passion?  Whether you''re into sports, shopping or karaoke, at IHG we''re interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we''re looking for more people like this to join our friendly and professional team.  This role manages all aspects of the front office areas to ensure guest satisfaction. 
 

An icon of refined Manhattan elegance since 1926, the InterContinental New York Barclay re-opened in spring 2016, following an extensive renovation as the city’s luxury hotel of choice. Located off Park Avenue in midtown east, The Barclay features 702 beautifully-designed guestrooms with 30 suites, an opulent Presidential Suite and Penthouse Sky Suite with 1,500 feet of outdoor space and Chrysler Building views. The hotel boasts 15,000 square feet of meeting space and two large ballrooms for New York’s most memorable weddings, benefits, and galas.  The Barclay offers a Club InterContinental®.  It''s Gin bar and lounge with light dining, is a dynamic social hub in the hotel’s expansive lobby. The “new” Barclay'' embraces the hotel''s distinctive legacy, while modernizing every detail.


In this role you will manage day-to-day operations and assignments of the front office staff; schedule, plan, and assign work and develop and communicate departmental strategies and goals. Responsibility includes you to schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. You will assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications and perform other duties as assigned. You may serve "manager on duty" as required.

Requirements

See description

Job type
Fulltime job
Location
New York, NY, United States
Department
Management
Starting in
As soon as possible

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