Front Office Night/Duty Manager - InterContinental Conference Center

[{{ $ctrl._job.status.name | translate}}] Front Office Night/Duty Manager - InterContinental Conference Center
InterContinental

Posted

Job description

Description

Do you see yourself as a Duty / Night Manager?
 
What''s your passion?  Whether you''re into sports, shopping or karaoke, at IHG we''re interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we''re looking for more people like this to join our friendly and professional team.  This role is charged with overseeing the hotel operations for the day or night shift to ensure guest service standards are met and that hotel assets are secured and protected.
 
The InterContinental Hotels Cleveland offers an impressive collection of hospitality choices. Our superior locations, luxurious accommodations, high tech meeting rooms, unique dining experiences and attentive guest services are unparalleled in the area. Conveniently located on the campus of the prestigious Cleveland Clinic, less than one mile from the University Circle cultural and arts district. Legacy village shopping and entertainment, the Rock & Roll hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. 
 
This role is charged with overseeing the hotel operations for the day or night shift to ensure guest service standards are met and that hotel assets are secured and protected.
 
You will manage operations of the hotel. Conduct periodic walk-through of each department. Tour public areas and grounds to ensure the appearance of such areas reflects highly on the hotel, brand, and Company and oversee the front desk and night audit functions in accordance with established procedures; ensure guests receive prompt, professional attention and are greeted upon arrival, and that the audit function and reports are completed on time. May also have oversight of the security function at night. You will also ensure procedures are followed for security of monies, credit and financial transactions, and guest security. You may serve as "manager on duty" as required and perform other duties as assigned.

Requirements

See description

Job type
Fulltime job
Location
Cleveland, OH, United States
Department
Management
Starting in
As soon as possible

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