Group Sales Manager - InterContinental Los Angeles Downtown

[{{ $ctrl._job.status.name | translate}}] Group Sales Manager - InterContinental Los Angeles Downtown
InterContinental

Posted

Job description

Description

Do you see yourself as a Group Sales Manager?
 
What''s your passion?  Whether you''re into scuba diving, chess games or just raising your children, at IHG we''re interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we''re looking for more people like this to join our friendly and professional team.

 


 FINANCIAL RETURNS
  • Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.

  • Actively prospect and qualify new business.  

  • Achieve personal and team goals as assigned.

  • Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.  Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.

  • May assist in developing and implementing sales plans.  May also participate in the annual budgeting and planning process.

PEOPLE

  • Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.  Disseminate sales-related information to other departments as appropriate.

  • Arrange and conduct special events, site inspections, and off-site presentations for potential clients.  Entertain clients in accordance with established company and hotel policies and guidelines.

  • Maintain client files and update information daily in accordance with established departmental policies and procedures.  Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.

 

  • Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments.  

 

GUEST EXPERIENCE

  • Attend and represent hotel at local trade shows conduct outside sales calls and sales blitzes to key feeder markets.

  • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.

  • Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments.  

  • Interact with outside contacts:

  • Guests – to ensure their total satisfaction

  • Airlines, corporate accounts, third party meeting planners, associations, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business

  • Other contacts as needed (Professional organizations, community groups)

RESPONSIBLE BUSINESS

  • Monitor and handle inquiry calls and walk-ins for groups of 10 to 50 guest rooms on peak with or without a meeting or program all market segments. 

  • Provide client proposals in accordance with established departmental policies and procedures.

  • Provide contract based on approved proposal from client.

  • Perform other duties as assigned.

  • May serve as “manager on duty” as required.



Requirements

See description

Job type
Fulltime job
Location
Los Angeles, CA, United States
Department
Other
Starting in
As soon as possible

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