Reservations Agent / Guest Service Agent

[{{ $ctrl._job.status.name | translate}}] Reservations Agent / Guest Service Agent
InterContinental

Posted

Job description

Description

Job Overview

Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards and/or scripts.  Respond to and provide information on hotel services, local attractions, travel directions, etc. Answer incoming phone calls from external an internal callers in a timely and professional manner that reflects highly on the hotel and brand.

Requirements

See description

Job type
Fulltime job
Location
Porto, Portugal
Department
Other
Starting in
As soon as possible

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