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Director of Quality & Performance

Ishraq Hospitality

Posted

Director of Quality & Performance

Job Description

ISHRAQ Hospitality, established in 2007, is a collection of diversified portfolio of hotel property brands, including Crowne Plaza, Staybridge Suites, Holiday Inn, and Holiday Inn Express. Each hotel under the Ishraq Hospitality portfolio reflects the true essence of hospitality, with our guests receiving personalized attention and service to delight even the most discerning travelers. Our style is global with a touch of local traditions and values.

Join us as Director of Quality & Performance handling our portfolio of 8 hotels under IHG franchise. You will have ambition, talent and obviously, some key skills. We are looking for someone that has experience leading and developing a large team and can embrace ISHRAQ’s ways of working to help drive the hotels’ performance metrics.

By assisting to create a positive and productive work environment, you'll establish and maintain effective employee relations, and ensure superior guest experience. You'll report directly to the Acting CEO and assist with the management of the relevant Department Heads to your function.

This role also requires a strong ability to strategically plan and operationally execute the food and beverage offering across our portfolio of 8 hotels. Ishraq Hospitality has a great selection of Restaurants, Bars, & Cafés and the Director of Quality & Performance is expected to be an experienced food and beverage senior leader with a hands-on style, who understands and can deliver on our guest expectations and demonstrated financial results within similar size operation.

Requirements

The ideal candidate must be motivated, focused leader with a proven track record with a minimum of 5 years hotel leadership experience. A passion for F&B and should have a solid relevant operational experience. Someone with a high ability to influence, sound business acumen, quality-driven, strong analytical skills and understands the competitive market.



An equivalent combination of education and work-related experience with at least 10 years progressive work-related experience in the hotel industry is essential. A passion for delivering superior results. Preferred candidates will be able to demonstrate a proven track record of results achieved, quality and the implementation of new practices.

Details

Job type
Full-time
Location
Dubai, United Arab Emirates
Department
F&B Management, F&B Service
Languages
English
Starting in
As soon as possible
Contract duration
Indefinite
Other Benefits
In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you the Room to be yourself. At ISHRAQ Hospitality we are committed to developing our team and managing our talent. We are an equal opportunity employer.

Ishraq Hospitality

Ishraq Dubai L.L.C. is a hospitality sector of Mohammed and Obaid Al Mulla, established in 2007, with a diversified portfolio of hotel property brands. Ishraq Dubai L.L.C. has developed a balanced portfolio of franchised and managed properties covering limited service, 2-star, 4-star, 5-star, and extended limited stay property segments, focused on the vibrant and attractive Dubai market.

Each hotel under the Ishraq Dubai L.L.C. portfolio reflects the true essence of hospitality, with our guests receiving personalized attention and service to delight even the most discerning travelers. Our style is global with a touch of local traditions and values.

The company's portfolio includes some of the flagship hotels that have helped to establish Dubai’s credentials as one of the most exciting and vibrant business and leisure destinations in the world, namely:

Crowne Plaza Deira – 300 rooms
Ramada Jumeirah – 252 rooms
Holiday Inn Express Dubai Internet City - 244 rooms
Holiday Inn Express Dubai Safa Park - 171 rooms
Holiday Inn Express Dubai Jumeirah - 193 rooms
Holiday Inn Express Dubai Airport - 381 rooms
Holiday Inn Dubai Al-Maktoum Airport - 344 rooms
Staybridge Suites Al-Maktoum Airport - 262 apartments

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