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Social Media Specialist

JAPANOS FRANCE SAS

Posted

Social Media Specialist

Job Description

Responsible for working with the Content Manager and Campaigns Team to schedule campaign and corporate content for all social media channels and reviews sites.
* Work with the Graphic Designer to support the creation of engaging corporate content for social media.
* Take ownership of the social media community management, delivering excellent service to all customer segments.
* Responsible for managing the live chat services
* Provide technical support for installers and end users, ensuring correct tone of voice per customer segment and brand, and optimum customer service.
* Liaise with Service to provide a seamless customer journey.
* Work with Digital Sales Team to ensure our customers are supported with the information they need.
* Ensure all posts and interactions are created and in accordance with the tone of voice and brand guidelines for each business unit.
* A comprehensive training programme will be delivered, and the successful candidate will be able to work from home.

Requirements

Good working knowledge of all social media channels and reviews websites.

* Experience of the heating sector will give a candidate the edge

* Creativity and vision to ensure copy and images engage and inspire our customers.

* Attention to detail in ensuring items adhere to brand guidelines and tone of voice.

Details

Job type
Part-time
Location
Paris, France
Department
Content & Communication
Languages
Japanese optional, English, French
Starting in
As soon as possible
Contract duration
Indefinite

JAPANOS FRANCE SAS

Japanos Friends is chain of japanese restaurants with locations in Romania , Algeria, Malta and France.
Japanos Ramen Bar will be opened in November 2021 in Paris - 1,rue Etienne Marcel 75001
Working in premium Ramen Bar in Paris is about loving Japanese culture and have a cool job in a cool team!

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