Jing An Shangri-La, West Shanghai.
The 1515 West Bar service leader is responsible for assisting the Operation Manager & Assistant Manager for day-to-day operations and management of outlet in line with hotel standards and policies. Delegation of duties and responsibilities to the service associate is necessary to ensure the proper functioning of all phases of F&B service in the areas under their control. He/she may be designated to take charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.
Make sure that the guest is greeted and served promptly and to the required standard. Assisting the Operation Managers and their subordinates with the daily operation of the room and staff supervision. Oversees activity of Waiters/Waitresses and ensures maximum service is extended to the guests in their assigned station. It should be noted that a Captain can be designated in charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division. You may be assigned ‘in charge’ of a section at certain times and will be responsible for the operation at that time. You may refer to a more senior F&B Management person for advice if so required on any matter.
- General Knowledge 全面的知识
- Operations / Communications 操作与沟通
- Fire and Life Safety 火灾以及生命安全
- Hygiene and Sanitation 卫生与消毒
- Staffing and Training 员工与培训
- Cost Control 成本控制
- Encourage team participation 鼓励团队积极性
- Listen to our customers 聆听我们的顾客
- Guest Relation 客户关系
- Personal Grooming 个人仪表
- Attitude 态度
- Leadership 领导力
- Product Knowledge 产品知识
- SOP /P&P 操作规范与政策制度
- System 系统
- Job type
- Lake Hills, Bellevue, WA, United States
- F&B other
- Starting in
- As soon as possible