Service Leader-Lobby Lounge大堂吧主管

[{{ $ctrl._job.status.name | translate}}] Service Leader-Lobby Lounge大堂吧主管
Jing An Shangri-La Hotel, West Shanghai

Posted

Job description

Jing An Shangri-la, West Shanghai

Job Summary:              

 

The Lobby Lounge service leader is responsible for assisting the Manager & Assistant Manager for day-to-day operations and management of outlet in line with hotel standards and policies. Delegation of duties and responsibilities to the service associate is necessary to ensure the proper functioning of all phases of F&B service in the areas under their control. He/she may be designated to take charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.

 

Make sure that the guest is greeted and served promptly and to the required standard.  Assisting the Manager and their subordinates with the daily operation of the room and staff supervision.  Oversees activity of Waiters/Waitresses and ensures maximum service is extended to the guests in their assigned station.  It should be noted that a Team Leader can be designated in charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.  You may be assigned ‘in charge’ of a section at certain times and will be responsible for the operation at that time.  You may refer to a more senior F&B Management person for advice if so required on any matter.

 

Key Areas:

  • General Knowledge                      
  • Operations / Communications      
  • Fire and Life Safety                      
  • Hygiene and Sanitation                
  • Staffing and Training                   
  • Cost Control                                 
  • Encourage team participation    
  • Listen to our customers                
  • Guest Relation                             
  • Personal Grooming                     
  • Attitude                                         
  • Leadership                              
  • Product Knowledge                   
  • SOP /P&P                                     
  • System                     

Requirements

See description

Job type
Fulltime job
Location
University Drive, Coral Springs, FL, United States
Department
F&B other
Starting in
As soon as possible

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