Jing An Shangri-La Hotel,Shanghai
Jing An Shangri-La,Shanghai is located right in the heart of the Jing An central business District, it is the focal point of the Jing An Kerry Center. The hotel has total 508 guest rooms and 6 distinctive restaurants. It sits on a network of public transport,including direct underground passages to the Metro Lines 2 and 7. Its prime downtown location provides extensive convenient transportation coverage.
We are currently looking for a Service Leader - Guest Relations to join our Rooms team.
As a Service Leader - Guest Relations, we rely on you to:
- Enhance guest relations and loyalty scores
- Provide support to ensure a smooth and efficient Guest Relations Operation
- Handle all guest requests in a timely, professional and efficient manner
- Provide all-rounded guest services such as checking in and out
- Contribute towards a memorable hotel experience for all guests
We are looking for someone who:
- Takes pride in being a hotelier
- Has strong interpersonal and communication skills
- Has a can-do attitude
- Communicates with fluency in English and local language
- Has no fear of challenges
If you are the right person, what are you waiting for？ Click the apply button now！