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Butler Team Leader - Jumeirah at Saadiyat Island Resort

About the job

About Jumeirah and Jumeirah at Saadiyat Island Resort: 

 

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. 

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.  

 

A landmark property for the Emirate, Jumeirah at Saadiyat Island offers 293 rooms and suites facing the sea, showcasing views from either a private balcony or garden access room, with an extended patio and outdoor space. This luxury beach front hotel embodies the beauty of the ocean - the stylish contemporary architecture is decorated with marine themed touches that bring the outside world to life. Home to eight restaurants and bars, Jumeirah at Saadiyat Island has plenty of dining options including an all-day dining venue, two signature restaurants, a lobby lounge and bar, a pool and beach bar and a sports lounge. Guests can also explore the 400 metre public beach and three swimming pools. Jumeirah at Saadiyat Island was developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al Nahyan’s Projects Department.

 
 
About the role:

  

An opportunity has arisen for a Butler Team Leader to join our Guest Relations Department in Jumeirah at Saadiyat Island Resort. The main duties and responsibilities of this role are:

  

  • To set a high example in regards to punctuality, appearance, courtesy, performance, attitude, team work, guest & staff relations.

  • To use discretion and tact when dealing with guest enquiries, problems or complaints in an efficient and professional manner without detriment to the hotel and /or its reputation.

  • Bears a full & comprehensive knowledge of the Hotel, including all departments, services & outlets.

  • Welcomes & assists Suite Guest upon arrival.

  • Conducts Show Around for Presidential & Royal suites.

  • Coordinates with Room Service to prepare In Room bars & amenities

  • Coordinates with Concierge to arrange transportation & ticket confirmation for the Suite Guest. Is a continual source of help, assistance & information to all guests

  • Bears fully understanding & knowledgeable of all in suite services, amenities, functions & systems.

  • Assists Room Service in delivery of the Evening Amenities to the Suites.

  • Private Dining order taking as required

 


About you:

 

The ideal candidate for this position will have the following experience and qualifications:

 

  • College Diploma or Equivalent
  • At least 2 years in a similar position
  • Communication skills
  • Computer/ Hotel Software skills

 

About the benefits:

  

This position offers a highly competitive salary and package which includes; fully furnished shared accommodation/live out allowance, free transport to and from your place of work if company accommodation provided, uniform, laundry services, meals during working hours, bi-annual flight ticket allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates

 

 

About you

See description
  • Language required: English.

The company

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.

A landmark property for the Emirate of Abu Dhabi, Jumeirah at Saadiyat Island Resort opened in November of 2018, the resort offers 296 rooms, suites and duplex villas facing the sea, showcasing views from either a private balcony or garden access room, with an extended patio and outdoor space. This luxury beach front resort embodies the beauty of the ocean - the stylish contemporary architecture is decorated with marine themed touches that bring the outside world to life. Home to eight dining venues, Jumeirah at Saadiyat Island Resort has plenty of dining options including an all-day dining venue, two signature restaurants, a lobby lounge and bar, a pool and beach bar and a sports lounge. Guests are welcome to explore the 400 meter public beach and three swimming pools.

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Butler Team Leader - Jumeirah at Saadiyat Island Resort

Abu Dhabi, United Arab Emirates

Full-time, Indefinite

Start Date:

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