Fixed Term Receptionist - The Peak Health Club and Spa - Jumeirah Carlton Tower
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Fixed Term Receptionist - The Peak Health Club and Spa - Jumeirah Carlton Tower

About the job

About Jumeirah & the Hotel:

 

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

 

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. 

 

Jumeirah Carlton Tower, situated in the heart of Knightsbridge, is a landmark hotel acknowledged as one of London’s finest. The hotel is noted for its fine dining, exclusive Peak Health Club & Spa and enviable location off Sloane Street – the Capital’s most fashionable shopping area. Jumeirah Carlton Tower offers 216 rooms and suites, individually styled with a calm and contemporary feel, together with world-class dining in Chinoiserie and The Club Room.

 

About the Job:

 

An opportunity has arisen for a Fixed Term Receptionist to join The Peak Health Club and Spa here at the Jumeirah Carlton Tower.

The main duties and responsibilities of this role are:

  •  To courteously welcome all members to the Club on each visit.
  • To ensure that all members "sign in" correctly providing all the necessary details, thus proving they are bona fide members of the Club.
  • To ensure that attendance data of residents is accurately recorded in the members file.
  • To ensure the telephone is answered promptly and courteously using the correct manner as laid down in the 'Operations Manual.'
  • To be a primary source of information about the Club and the Hotel to all members.
  • To make appointments for members to receive any services offered by the Club, both from callers in person and telephone callers taking the full details and explaining our cancellation policy as well as obtaining Credit Card details and contact details from every appointment booked in the Spa in order to guarantee the bookings.
  • To open and close the Club as per instructions in the 'Operations Manual.'
  • To ensure that throughout the day the Changing Rooms are adequately stocked with all guest supplies (i.e. soap, shampoo, water, cups, toilet paper, hand drying towels etc.)
  • To ensure that the reception desk is always manned during the opening hours.
  • To assist with taking orders or looking after the guest in The Club Room when required.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • Excellent level of English

  • A friendly and approachable manor

  • Immaculately presented

  • Experience in a similar role in a luxury environment

  •  The right to work in the UK

 

About the benefits:

 

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/him with one of the most luxurious brand in the hospitality industry. This includes…

  • Meals on duty
  • Dry cleaning
  • 28 days paid annual leave including bank holidays (pro rata)
  • Interest free season ticket loan
  • Company reward and recognition schemes
  • Dental cover
  • Company pension plan
  • Excellent training and development opportunities
 

About you

See description
  • Language required: English.

The company

This December, The Carlton Tower Jumeirah will reopen its doors after an extensive and intricate renovation of the iconic London hotel.

As when the hotel was first opened, the new vision will challenge tradition while remaining faithful to its heritage and architectural legacy. The re-launch will reveal signature interiors combined with exquisite facilities and service standards crafted to show the famed Jumeirah hospitality at its very best.

This is an exciting and rare career opportunity to be part of an exceptional team at an exceptional time.

If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.

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Fixed Term Receptionist - The Peak Health Club and Spa - Jumeirah Carlton Tower

London, United Kingdom

Full-time, Indefinite

Start Date:

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