[{{ $ctrl._job.status.name | translate}}] Room Service Night Waiter
The Carlton Tower Jumeirah

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Job description

Key Duties
• To be familiar with all areas of the Room Service Department.
• To have a complete knowledge of the Room Service food and beverage menu.
• To set up mise en place stations according to the service standards.
• To collect alcohol and tobacco requisitions from the store/ delivery areas as directed.
• To answer the telephone calls according to the company standard and a complete knowledge in telephone techniques.
• To place VIP amenities in rooms in accordance to the set-up standards.
• To deliver orders to Guest rooms ensuring a friendly, courteous and professional service at all times.
• To ensure all soiled trolleys/trays are taken to the stewarding area.
• To be responsible for the preparation of all orders
• Ensure maximum selling techniques are practiced when serving in the guest rooms to maximize on all sales opportunities.
• To be responsible for all monies and bills under his/her control.

Operational
• To take over duties from the previous shift.
• To restock all china, glass and cutlery.
• When rostered to work a night shift; to collect and prepare all breakfast orders, to be responsible for the preparation of all orders, to collect alcohol and tobacco from the Stores with Security if stock is low.

Requirements

• Ensure a high degree of personal skills, accuracy, attention to detail and positive attitude.
• To report for duty punctually wearing the correct uniform. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
• To provide a friendly, courteous and professional service at all times.
• To maintain good working relationships with your colleagues and all other departments.
• To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the industry, company or hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned by management, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.
• To assist in maximising productivity for the Department.

Details

Job type
Full-time
Location
London, United Kingdom
Department
Rooms division
Languages
English
Starting in
As soon as possible
Duration of the contract
More than 1 year
Pay range
Competitive

The Carlton Tower Jumeirah

This December, The Carlton Tower, Jumeirah will reopen its doors after an extensive and intricate renovation of the iconic London hotel.

As when the hotel was first opened, the new vision will challenge tradition while remaining faithful to its heritage and architectural legacy. The re-launch will reveal signature interiors combined with exquisite facilities and service standards crafted to show the famed Jumeirah hospitality at its very best.

This is an exciting and rare career opportunity to be part of an exceptional team at an exceptional time.

If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.

Guest Rooms
216

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