At Jumeirah we are committed to encouraging and developing our colleagues in a world-class environment. We value diversity and equal opportunities, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East.
Jumeirah Emirates Towers is a city lifestyle destination beyond comparison. Set in the heart of Dubai alongside Sheikh Zayed Road, a few minutes’ walk from the Dubai Metro Station and just a short drive away from pristine beaches, this established landmark encompasses a fully integrated five star business hotel with high octane luxury setting the scene with 400 spacious rooms and suites, paired with creative meeting and business facilities.
An opportunity has arisen for an Audio Visual Team Leader to join Conference and Events Operations department in Jumeirah Emirates Towers. The main duties and responsibilities of this role:
- To supervise colleagues during shift and ensure they are performing up to the required standards of the Company.
To keep all audio visual equipment in good state of maintenance and repair.
Obtain the day to day AV requirement reports from Delphi and execute it to venues according to the set up instructions from the BEO.
Oversee the set-up of AV equipment’s in Ballrooms, Meeting suites, Terrace Venues and Outlets.
Ensure all AV equipment is fully operational all the times and inform manager for any requirement of third party assistance to solve the issue.
Label any faulty equipment/cables and communicate the issues with the team and manager.
Thoroughly familiar with all regulations regarding safety at work and observe these meticulously at all times.
Check delivered equipment and room set-up against BEO’s.
Assist and instruct guests/clients regarding proper usage and operation of AV equipment’s, up-sell different AV services, and monitor equipment operation at appropriate intervals.
Assisting the guest’s to connect their electronic gadgets with our AV system for them to use.
Notify any unusual incidents, guest complaints, suggestions and other special topics to the manager immediately.
Follow all company safety and security policies and procedures.
Timely setup of all functions, checking all equipment and inspecting them for proper functioning prior to the event.
Provide audio visual support to all outlets when required in terms of BGM assistance and live entertainment set ups.
Ensuring servicing for all equipment & Tier 1 repairing’s.
Assisting the execution of last minute bookings and requests within the time limit.
Conducting timely maintenance of permanently installed back-end and front end AV systems in Ballrooms, Meeting Suites, Business Center, BGM systems of outlets and other public areas.
Arranging, shifting and setting up of AV equipment’s for Terrace events.
Active involvement in preparing the CAPEX for the following year.
To be updated with all latest AV equipment and trends
- A minimum of 2 years experience as an Audio Visual Team Leader or similar role in a five star hotel environment
- Good knowledge in Audio Visual, production sounds, TV repair and other electronic device.
- Clear understanding and knowledge on how to use lighting desks, Audio Recording devices and mixing consoles
- Bachelor Degree in IT, Electronics or its equivalent
- Good English communication skills
- High awareness on maintaining a 5 star property and good customer service skills.
This position offers a competitive salary and package which includes; fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B outlets and reduced hotel rates.
- Job type
- Dubai, United Arab Emirates
- Events, Other
- Starting in
- As soon as possible
- Contract duration
Jumeirah Emirates Towers - Jumeirah Group
Located minutes from Dubai International Financial Centre (DIFC), Dubai World Trade Centre and The Dubai Mall, Jumeirah Emirates Towers is Dubai’s leading city lifestyle destination and a place where guests can effortlessly switch between business and leisure.