[{{ $ctrl._job.status.name | translate}}] ADD Manager (Outlet Manager)
Jumeirah Group

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Job description

About Jumeirah

 

At Jumeirah we are committed to encouraging and developing our colleagues, in a world class environment. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East. 

 

Jumeirah Bali is located on the Southern tip of the exclusive Jimbaran district, looking out onto the pristine sands of the renowned Dreamland surfer's beach and is adjacent to Bali's exclusive New Kuta Golf Course.

Consisting of spacious private villas, set amidst lush and tropical gardens. Jumeirah Bali will feature architectural designs reflective of Bali's rich cultural heritage and modelled after an ancient Javanese - Hindu water palace.

 

 

Descriptions

 

The Food Beverages Manager will report to Director of F&B and F&B Manager.

 

The candidate Must be mature, passionate, committed, flexible and a team player. To perform and delegate tasks to a multicultural team and to ensure a superior production and presentation of cuisine. Must be able to Flexibility to all Food and Beverage venues where required work due to business levels or employee shortage (when necessary).Flexible Working Hours (Early/Night/Split Shifts) – Weekend Shifts

 

Carries out assignments as delegated by the DOFB, ensuring that all company and Hotel policies and procedures and minimum standards are adhered to, Assists in establishing standards of performance and job descriptions of service staff, Assists in the co-ordination of special promotions and provides administrative support necessary

 

Main Duties

  • Ensures that all colleagues activities adhere to and support Jumeirah Quality Standards

  • Applies creative solutions and proposes ideas to grow develop and improve the business

  • To ensure that outlet budget is in line and costs are strictly controlled in order to maximise profit

  • To assist in the preparation of the departmental budget and the sales and marketing plans

  • Achieves sales and profit targets and enhances the margins through effective stock management and minimizing controllable costs

  • Conducts regular team briefings and meetings

  • Ensures the highest levels of service and courtesy are provided to guests

  • Maintains departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and follow the standards at all times

  • Ensures that an effective link is maintained between kitchen and service areas

  • Manages the level, consistency, and quality of service at all times

  • Ensures that all outlet processes adhere to all food hygiene regulations and procedures

  • Consistently monitors quality of food and beverages being served and service quality, escalating any major problems/ complaints to Senior Management

  • Actively promotes the use of up selling techniques within outlet to exceed guest expectations and increase revenue

  • Provides specialist advice to guests and colleagues on food and beverages

  • Monitors all aspects of food and beverage quality and hygiene and takes immediate corrective action when required

  • Actively seeks and reviews guest feedback in regards to food quality, service, and overall satisfaction and takes appropriate and timely action

  • Guides and coaches team to fulfil their responsibilities

  • To conduct performance appraisals for all colleagues in department and to discuss existing performance and areas of improvement

  • To prepare a solid succession plan for colleagues in department and ensure that it is being followed

  • Takes full responsibility and accountability of department



Qualifications


 


Essential:


High School graduate or Diploma in Hotel Catering


 


Desirable:


  • Diploma in Hotel Management

  • Certified in Food Safety Management (HACCP)

  • Intermediate Wine & Spirits Certification (i.e WSET Level 2 and above)

     

    Experiences

     

    Essential


  • Minimum 2 years’ experience as Restaurant Manager in a luxury 5 star resort environment.

  • Track record in working his / her way up to current position (succession plan / development within a Quality Luxury Brand)


 


Desirable


  • Bali experience

  • Multi-cultural team management

  • 5 years Food and beverage experience on a managerial level


 


Skills


 


Essential


  • IT skills in outlook, word, excel, power point

  • Point of Sales System

  • International Food and Beverage knowledge

  • Lead by Example attitude

  • Focused on Development of others

  • Creative / Flexible / Open Minded Approach

  • Attention to Detail Orientated

  • Straight Forward Approach, Very Hands On and Approachable

  • P&L / Financial awareness

  • Driving increased Sales / Profit

  • Experience in Managing Food & Beverage Costs and Inventory Control


 


Desirable


  • Multi Lingual skills

  • Risk/Crisis Management

  • Presentation skills

  • Change management

  • Developed diplomatic senses

  • Menu Engineering

     

     

    COMPETENCIES

     

    Essential


  • Team work

  • Planning and Control

  • Bringing innovation to problem solving

  • Influencing others

  • Managing guest relations

  • Providing excellent guest service

  • Delivering business results

  • Making sound decisions


·       High Sense of Responsibility

·       Self-Motivated High Achiever


  • Dynamic, Energetic and Creative Individual

  • Strong Knowledge of Implementing Brand Standards

     

    Desirable

  • Social Competence – Networking

  • Innovative Business Promotional Ideas

  • Rational thinking with a balance of Emotional Intelligence

  • Focused on Top Priorities

  • Trend watcher

  • “Out of the box” thinker

  • International Experience (Key Worldwide Destinations)

  • Creative Menu and Beverage List Development Abilities



 

 

Requirements

See description

Job type
Full-time
Location
Bali, Indonesia
Department
Management, Other
Languages
English
Starting in
As soon as possible
Duration of the contract
Indefinite

Jumeirah Group

JUMEIRAH™ Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards.

The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.

In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.

Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.

Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

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