[{{ $ctrl._job.status.name | translate}}] Administrator - Human Resources - Jumeirah Creekside Hotel
Jumeirah Group


Job description

  • At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
    We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
    Jumeirah Creekside Hotel is a contemporary lifestyle hotel located 2km from Dubai International Airport in the heart of old Dubai. Set in landscaped grounds overlooking Dubai Creek, the hotel offers 292 rooms and suites, 21 meeting rooms, four restaurants, an award-winning spa and access to sports and leisure complex, The Aviation Club. Designed from the outset to connect the hotel to the region’s vibrant arts and cultural heritage.
    Jumeirah Creekside Hotel houses one of Dubai’s largest art collections – a specially commissioned collection of 482 pieces by 52 artists with roots from the Middle East. Rooted in the cultural and cosmopolitan essence of Dubai, the property combines comfort and unrivalled connectivity with true Arabian hospitality for the ultimate business and leisure experience. 
    About the Job:
    An opportunity has arisen for an Administrator to join Human Rescores in Jumeirah Creekside Hotel. The main duties and responsibilities of this role:
    • Provide a warm and friendly welcome to all visitors, fielding queries to appropriate team members and managing flow of visitor traffic.
    • Maintain an effective HR administration processes in to ensure efficiency and customer service.
    • liaise with HR Administration departments any inquiry with regards to visa medical, OHC or Emirates ID Card.
    • liaise with HR services centre desk to ensure that colleagues receive their cards, letter and certificate on time.
    • Coordinate and maintain colleague communication initiatives (plasma screens, designated noticeboards, posters etc).
    • Maintain Human Resources tracking sheet such as (Shukran Rewards, OHC, induction checklist, gift voucher tracking sheet etc.
    • Update engagement picture board on regular basis.
    • Update the monthly service charge chart and quarterly bonus information in the colleague notice board.
    • Responsible for HR weekly communication meeting minutes update.
    • Manage the national flag days and birthday celebration events.
    • Responsible for the colleague birthday card signatures and distribution, monthly colleague birthday board.
    • Prepare and print the personalized welcome card for new colleague.
    • Responsible to ensure that HR and L&D folder is always updated and accurate and team site.
    • Assist colleague on HR and L&D queries or systems queries e.g. Oracle Fusion, Gantner Time and Attendance, TMS .
    • Responsible of requisition of HR and L&D stationery supplies.
    • Ensure all office equipment’s  is maintained and  any damaged or unsafe equipment is reported to the appropriate department.
    • Coordinate mail collection and deliveries to ensure the distribution on daily basis.
    • Coordinate with the vending machine supplier for maintenance and refilling services
    • Coordinate with Al Manzil school on job placement and communication to the departments
    • Manage the maintenance of colleague’s lockers  or staff areas by raising the work order through HotSos.
    • Coordinate the hospitality visit whenever is required e.g. visit colleague who is unwell, arrange the personalized card and fruit basket.
    • Prepare the Monthly Learning an Development calendar for colleagues.
    • Prepare the weekly shift brief e.g. JCH Express.
    • Prepare weekly and monthly L&D reports e.g. Probationary Appraisal report.
    • Facilitate basic trainings and prepare the training materials.
    • Manage the Learning Management  System by creating courses.
    • Follow up on the confirmation of the training nominations.
    • Organize and maintain the mandatory courses record e.g. HACCP and first aid training.
    • Coordinate the Departmental Trainers and process the DT’s bonus document.
    • Manage the Jumeirah Creekside Hotel library.
    • Manage the cross training and English process.
    • Any other duties as may reasonably be requested by the management team including assistance for large events or hotel functions.
     About you:
    The ideal candidate for this position will have the following experience and qualifications:
    • High school diploma or higher education.
    • One year experience in HR or LnD administrative tasks.
    • Very open to work with multi-cultural teams.
    • Learning Management System and Talent Management System skills.
    • Oracle Fusion, Gantner T&A Systems skills.
    • Highly competent in English both spoken and written.
    • Fluency with Microsoft Word, Excel & PowerPoint.
    • Accuracy and attention to detail.
    • Effective inter-personal skills.
    About the Benefits:
    We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, shared accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry. 


    See description

    Job type
    Dubai, United Arab Emirates
    Administration & General, Human Resources
    Starting in
    As soon as possible
    Contract duration

    Jumeirah Group

    JUMEIRAH™ Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards.

    The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.

    In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.

    Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.

    Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

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