Grosvenor House Suites is the newest luxury establishment on Park Lane, offering residences that combine the best of five star service with the privacy and discretion of having one’s own Mayfair property. Managed by Jumeirah Living, the 130 fully equipped serviced Suites range from studios to 1, 2, 3 bedroom Suites, 4 London Suites and 4 super luxury Penthouses; of which one being the 5-bedroom Grosvenor Penthouse, offering truly personalised touches for effortless living. Whether for short, mid-term or extended stays, Grosvenor House Suites feature cutting-edge technology, sumptuous finishes and contemporary design to provide guests and residents with the exceptional, world-class luxury service for which Jumeirah is renowned, in a home away from home.
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East.
About the role
We are currently recruiting for an Assistant Housekeeping Manager to assist the Executive Housekeeper ensuring the Department runs smoothly on a daily basis and to a high standard of cleanliness and maintenance.
Reporting to the Executive Housekeeper, you will supervise and train colleagues, ensuring the highest levels of standards are met at all times and you will deputise in the absence of the Executive Housekeeper. Other duties include;
· To deputise in the absence of the Executive Housekeeper
· To be familiar with the day to day operation on the floors, public areas and store rooms.
· To have daily walks through public area, valet room, corridors, suites and pantries to ensure that they are in line with standards.
· Accountable for results on LQA, Medallia and COS.
· To encourage efficient and effective inter-departmental communication in order to promote a climate of teamwork and enthusiasm.
· To assess and appraise the Housekeeping Team.
· To be responsible for the proper performance of Housekeeping Team members.
· To be responsible for the controls of all supplies needed in the department.
· To be responsible for the maintenance of all equipment used in the Department and to report any malfunction immediately to maintenance.
· To chair daily/evening team leaders and suite attendant /porter meeting/briefings to ensure full knowledge and responsibilities are shared.
It is key that you are hands on, proactive and happy to undertake duties that would not normally be carried out in your typical every day Assistant Housekeeping Manager role.
With all these roles there is the opportunity to get involved, multi task and really get to understand how a luxury residency operates
To be considered for this role you must have previous experience in 5* Hotels or Service Apartments in a Senior Housekeeper or assistant Housekeeping Manager role.
It is essential you have excellent levels of English. You must be friendly, approachable and professional, trustworthy, Honest and committed to your position.
Personality is the key to these roles, as is a genuine passion for world class personalised service. We want people who are confident, willing to multi task and undertake duties outside of the normal job description, are easy to be around and can really contribute to shaping this new era of Jumeirah living.
If this sounds like you and you are passionate about providing thoughtful and generous service to guests, are ambitious, hardworking and take a genuine interest in people, we would like to hear from you.
About the benefits
Jumeirah believes in paying the best for the best and so an attractive salary plus benefits is offered for the positions. This is a fabulous opportunity to join a luxury hospitality operator with ambitious future expansion plans.
- Job type
- London, United Kingdom
- Management, Housekeeping
- Starting in
- As soon as possible
- Contract duration
The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.
In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.
Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.
Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.