Assistant Manager - F&B JRG Admin - JRG Dubai
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Assistant Manager - F&B JRG Admin - JRG Dubai

About the job

About JRG Dubai:
 
At Jumeirah Group, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
 
Jumeirah Restaurant Group (JRG Dubai) is a global restaurant management company of Jumeirah Group based in Dubai that creates, operates and franchises a portfolio of over 30 restaurants and bars. JRG operates home-grown high-end, premium casual and casual dining venues and lounges, including Pierchic, Perry & Blackwelders Smokehouse, Pai Thai, Trattoria Toscana, Segreto, Al Nafoorah, Flow and The Noodle House.  At JRG, we are committed to recruiting the best talent in the business, in order to deliver restaurant and bar experiences that are high-energy, fun, cool and of the utmost quality.
 
About the Role:
 
An exciting role has arisen for a talented Assistant IT Manager to join the team. The main purpose of this position is to provide IT support services for The Jumeirah Restaurant Group as required within the limits of established Jumeirah policies and procedures.
 
 
Your key duties will include:
  • Ensure that systems are in place to secure data and ensure business continuity.
  • Manage all available POS systems. (Simphony POS, Micros 3700, Micros 9700, InfoGenesis, Revel Cloud POS)
  • Manage Basic Network components of individual Restaurants to guarantee above 99% system availability.
  • Manage SharePoint – The Bridge system for all Noodle House as well as Franchise NH partners around the world.
  • Manage first level support of Adaco – Inventory control system, SUN Financial – Back Office system and all other systems using by JRG Head Office as well as Restaurant users.
  • Project Management - Responsible for all new Restaurant opening which includes planning, CAPEX, OPEX, Implementation, Installations as well as Go live support.
  • Manage IT asset Inventory, Monthly user review for all systems to make sure archive Internal Audit / External Audit.
  • Monitor IT processes to ensure compliance with stated standards and identified best practices.
  • Communicate status, risks and opportunities to Hotel/ General Manager and Head of IT in Head office to ensure issues are promptly dealt with
  • Responsible for the Capacity planning of IT to maximise efficiency
  • Ensure the Restaurants adopt and maintains brand standards for guests and business services in relation to IT services and offerings.
  • Consistently promote the brand in the Restaurants and encourage the use of the brand by IT suppliers.
  • Provide consultancy services to the management team to better expedite access and use of information in the property.
  • Ensure a business continuity plan is established and tested for all parts of the business supported with IT.
  • Demonstrate commitment to the development and implementation of the QMS system and continual improvement of it’s effectiveness
  • Ensure the availability of resources to enhance customer service
  • Any other duties as may reasonably be requested by the management
About You:
 
In order to be considered for this role you should have Bachelor’s degree major in business, hotel management or Information systems Basic networking and systems administration certification such as MCSE.
 
At least 3 years of related experience in IT operations Project management experience.
 
Good IT knowledge e.g. networking, PC’s, printers, operating systems, office applications, back office applications, terminal services, cluster services, web applications , Knowledge of industry related technology e.g. POS, F&B systems, PMS etc. self managing and proven ability to work to deadlines flexibility and adaptability customer service driven.
 
 
About the Benefits:
 
This position offers a highly competitive salary and package which include: live out allowance, annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates. 

About you

See description
  • Language required: English.

The company

JUMEIRAH™ Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards.

The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.

In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.

Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.

Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

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Assistant Manager - F&B JRG Admin - JRG Dubai

Dubai, United Arab Emirates

Full-time, Indefinite

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