[{{ $ctrl._job.status.name | translate}}] Concierge Manager - Jumeirah at Saadiyat Island
Jumeirah Group

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Job description

About Jumeirah and Jumeirah at Saadiyat Island:

 

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. 
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.  
 
A landmark property for the Emirate scheduled to open Q3 of 2018, Jumeirah at Saadiyat Island offers 293 rooms and suites facing the sea, showcasing views from either a private balcony or garden access room, with an extended patio and outdoor space. This luxury beach front hotel embodies the beauty of the ocean - the stylish contemporary architecture is decorated with marine themed touches that bring the outside world to life. Home to eight restaurants and bars, Jumeirah at Saadiyat Island has plenty of dining options including an all-day dining venue, two signature restaurants, a lobby lounge and bar, a pool and beach bar and a sports lounge. Guests can also explore the 400 metre public beach and three swimming pools. Jumeirah at Saadiyat Island was developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al Nahyan’s Projects Department.
 
About the Role:
 
An opportunity has arisen for a Manager to join our Concierge department in Jumeirah at Saadiyat Island. The main duties and responsibilities of this role are:
 
  • To have a good knowledge of all activities within the hotel, food and beverage functions, restaurants and meeting rooms.
  • To ensure that all information on restaurants, hotel facilities, emergency telephone numbers and other miscellaneous numbers are kept up to date at all times.
  • To ensure that all guest requests, requirements and complaints are attended to promptly and handled in the correct manner.
  • To ensure that all employees report for duty punctually and wearing the correct uniform and nametag at all times.
  • To ensure that all employees provide a courteous and professional service at all times.
  • To ensure that all guests’ messages mail, faxes and parcels are handled and distributed properly and on time.
  • To ensure, in coordination with the housekeeping and engineering departments, that the hotel's public areas are clean and tidy at all times, and everything is in working order.
  • To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Departmental Operations Manual.
  • To ensure that all employees have a complete understanding of and to adhere to the hotel's policy relating to fire, hygiene, health and safety.

About you:

 

The ideal candidate for this position will have the following experience and qualifications:

 

  • Degree qualification from a recognized hotel or business school
  • At least 2 years experience in a Assistant Manager role.
  • Working with a culturally diverse workforce
  • Proficiency in spoken and written business English.
  • Competent in Microsoft Office applications
  • Able to effectively Communicate with all levels of colleagues and Management

About the benefits:

 

his position offers a highly competitive salary and package which includes; your own single room accommodation, free transport to and from your place of work if company provided accommodation, uniform, laundry services, meals during working hours, annual flight ticket, medical and dental coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates

Requirements

See description

Job type
Fulltime job
Location
Dubai, United Arab Emirates
Department
Management, Front Office concierge
Languages
English
Starting in
As soon as possible

Jumeirah Group

JUMEIRAH™ Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards.

The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.

In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.

Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.

Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

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