[{{ $ctrl._job.status.name | translate}}] Director of IT - Jumeirah Guangzhou - Chinese National Only
Jumeirah Group


Job description

About Jumeirah
At Jumeirah we are committed to encouraging and developing our colleagues, in a world class environment. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East. 
Jumeirah Guangzhou is a Development of a Serviced Apartment (168 keys) and a Luxury Hotel (128 keys) that enjoys an excellent location in the Centre of the Business Hub of Guangzhou, Pearl River New City. Facilities include a World Class Spa and Pool complex, a Ballroom, Lobby Lounge, Western and Specialty Restaurants, two Gyms and a Lounge for Serviced Apartment tenants.
Your key responsibilities will include:
  • IT Operations for Back of the House and In Room Guest Technology
  • IT Support for Back of House systems and In Room Guest Technology
  • Maintenance and Upgrade of the Hotel Network Infrastructure
  • Budgeting and Monitoring: Monitoring the progress on capital and operational expenditure.
  • Project Management: Managing the IT project management in the business
  • Maintain IT Brand Standards
  • Tendering and Evaluation: Provide advice and guidance to all RFPs. Perform commercial evaluations accordingly, criteria and final negotiations. Prepare total cost of ownership, business benefits, return on investment and pay back studies for all major projects. Ensure the proposed solution will serve the business requirements from both functional and commercial expense.
  • Contracts and Agreement: To develop or provide guidance towards the development of formal SLAs and legalities between Jumeirah and its external parties. Ensure to negotiate a competitive price for Jumeirah.
  • Systems Documentation: Oversee the baseline documentation for all the business systems solution including application settings, configuration set up for the vendor to apply in production and user acceptance sign offs
  • Risk Management: To identify any potential risk and challenges and develop appropriate resolution plan to mitigate the project and operational impact
  • Facilitate quality transfer of knowledge and resources to Operational team.
About You
In order to be considered for this role, you will need to have a minimum of 5 years working experience as an IT Manager or similar position in a 5 star Hospitality environment. It is desirable to have 5 years of IT Management working experience including budgeting and forecasting, legal accounting and purchasing. It is essential to have a Project Management/PMI certification. A Bachelor degree with a specialization in IT, IS, business, finance, hotel management or related field is desirable.
You must be fluent in Chinese, candidates who do not speak Chinese will not be considered. You shall also have excellent communication skills in written and spoken English. You shall have good understanding of Microsoft Office products and proficiency in Microsoft Project Server is desirable. You shall have extensive knowledge in all aspects of hotel systems.
About the Benefits

This position offers a highly competitive package and attractive benefits.


See description

Job type
Dubai, United Arab Emirates
Management, IT
Starting in
As soon as possible
Contract duration

Jumeirah Group

JUMEIRAH™ Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards.

The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.

In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.

Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.

Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

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