[{{ $ctrl._job.status.name | translate}}] Executive Housekeeper - Jumeirah Bali Hotel
Jumeirah Group

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Job description

About Jumeirah
 
At Jumeirah we are committed to encouraging and developing our colleagues, in a world class environment. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East. 
Jumeirah Bali Hotel will be located in the exclusive Jimbaran District, looking onto Dreamland beach. Set amidst tropical gardens, it will boast 123 private villas. There will be three restaurants, a Talise spa and a state-of-the-art fitness centre.
 
About the role
 
An exciting opportunity has arisen for a highly talented Executive Housekeeper to join the pre-opening team at Jumeirah Bali Hotel.
Reporting to the General Manager, you will oversee and direct all aspects of the Housekeeping and Laundry operations, which shall include guest rooms, public areas and specified back of house areas.
Your key responsibilities will include:
  • Provide supervision and direction to housekeeping colleagues.
  • Interact with guests as well as individuals outside the hotel including suppliers, contractors and competitors.
  • Monitor Housekeeping Colleagues to ensure guests receive prompt and courteous service.
  • Inform other operating departments regarding Housekeeping matters, which concern them, notably Front Office to ensure accurate room status, in addition to communicating with Engineering, Laundry and Room Service.
  • Identify training needs, develop formal training plans and implement training sessions.
  • Schedule routine inspections by the Housekeeping Managers and other supervisors of all housekeeping areas including occupied and non-occupied rooms.
  • Inspect guest rooms and all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced/refurbished as required.
  • Make recommendations to the General Manager, plan and assist with capital investment for all areas.
  • Maintain appropriate standards of dress, hygiene, uniforms, appearance, posture, and conduct of departmental colleagues.
  • Conduct regular communication meetings ensuring that appropriate information materials on the departments and hotel are shared.
  • Ensure Housekeeping colleagues are familiar with in house facilities for the purpose of assisting guests.
  • Control all departmental costs including labour, guest room supplies and cleaning supplies, yet ensure guest services are of high standard.
  • Participate in the preparation of the hotel’s annual strategic plan and goals programme.
  • Prepare the yearly Housekeeping Departmental budget, monitor, and control inventories for operating equipment, linen and uniforms; to ensure par stocks are maintained and costs are controlled.
  • Supervise outside contractors to ensure contractual compliance.
  • Implement and control Housekeeping procedures including key control, security and emergency procedures and health and safety for employees and guests.
About You
 
In order to be considered for this role you will possess a Bachelor’s degree or equivalent in Hospitality Management, have pre-opening experience and at least two years' experience as an Executive Housekeeper in a large 5 star hotel.
 
In addition, you should be able to demonstrate strong leadership skills with a focus on talent management and succession planning, and demonstrable achievements in improving customer satisfaction and profitability.
 
You should have experience of working with and managing multicultural teams, have strong commercial acumen, a good command of the English language (spoken and written) and proficiency in Microsoft Office applications.
 
About the Benefits
 
This position offers a highly competitive package and attractive benefits.

Requirements

See description

Job type
Full-time
Location
Bali, Indonesia
Department
Housekeeping
Languages
English
Starting in
As soon as possible
Contract duration
Indefinite

Jumeirah Group

JUMEIRAH™ Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards.

The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.

In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.

Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.

Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

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