[{{ $ctrl._job.status.name | translate}}] Human Resources Manager - Zabeel House by Jumeirah - The Greens
Jumeirah Group

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Job description

About Jumeirah
 
At Jumeirah we are committed to encouraging and developing our colleagues, in a world class environment. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East. 
  
Our new brand, Zabeel House takes inspiration from our roots – Dubai. Much like the city where it was created, we too like to push the boundaries to create innovative hotel stays. We are curators of ‘whats good’, and build experiences that people want to share. The Zabeel House has five key brand values.
 
Limitless curiosity is our commitment to engage the guest in the local neighbourhood through sharing our knowledge of the area with guests to inspire them to explore. Inventiveness is our commitment to engage with guests with open minds, with ingenuity, with fresh creativity always thinking outside the box. Honesty reflects our commitment to always be genuine towards our guests; to have conversations not interactions.  Freedom relates to Zabeel House design and ambiance – we created a brand that is high on design but low on complexity and our design led spaces are crafted to allow our guests to have the freedom to be who they want to be and stay how they want to stay. Finally, Belonging reflects how we want our guests to feel - guests who want to live like a local even if just for a day.
 
Our newest property, Zabeel House by Jumeirah – The Greens, offers its guests 210 rooms and suites, a co-work space with meeting rooms, a modern gym, roof top pool and a number of happening restaurant outlets including a vibrant Pan-Asian restaurant.
 
 
About the role
 
An exciting opportunity has arisen for a highly talented and experienced Hospitality professional to join the Preopening and the Human Resources team at Zabeel House, The Greens. The main purpose of the role is to lead and direct the delivery of proactive HR business support services and solutions to the property  in order to ensure that HR continues to work with and understand the needs of the business and suggest improvements that are in line with the Group’s regional and property requirements.
 
Your key responsibilities will include:
  • Lead the development of an integrated HR plan in order to ensure alignment with the regional and corporate HR strategies whilst steering efforts towards key property priorities.
  • Direct the ongoing monitoring of the property’s HR activities in order to ensure that they accurately reflect the Group’s s employee value proposition and comply with the defined Service Level Agreements (SLAs) and budgets.
  • Direct the provision of HR administrative services such as the on-time delivery of requested documents and letters (employment letters, salary letters, etc.) in order to provide a high level of support to Colleagues.
  • Collaborate closely with the HR Shared Service Centre (SSC) and the corporate Colleagues Services and External Administration functions, on matters related to visas, accommodation, medical, data management etc., in order to ensure alignment of efforts as well as to secure the optimal level of HR support required by the property.  
  • Lead the implementation of the talent management framework in order to build a highly competent workforce and a culture of achievement as well as to consistently recognize, reward and retain top talent within the property.
  • Lead the implementation of recruitment and internal mobility plans, by shortlisting candidates and reviewing transfer requests, in order to attract and retain competent colleagues.
  • Lead the implementation of organizational development frameworks, by recommending manpower levels and title/ grade changes, in order to maintain consistent staffing and structure models within the property.
  • Direct the delivery of employee relations services, including employee grievances and disciplinary action, by investigating cases and recommending conclusions, in order to ensure that all disputes are resolved in a fair and timely manner.
  • Lead the identification of opportunities for continuous improvement and standardization of HR systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.
  • Lead the day-to-day operations of the property HR Department providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards and liaise with internal and external parties at the appropriate levels to ensure smooth flow of operations.
  • Recommend some improvements to departmental policy, implement approved departmental policies, processes and procedures, and provide instructions to subordinates and monitor their adherence so that work is carried out in a controlled and consistent manner while delivering a quality service to guests and maintaining standards of excellence.
Relationships
  • Internal: Senior Vice President of HR Operations, Corporate HR Colleagues, HRBPs, HR SSC Colleagues, property General Managers, property Directors of HR, property HR Managers.
  • External: Government authorities and officials, Ministries, Other HR Service Providers and Subcontractors.
About You
 
In order to be considered for this role, you must possess the following selection criteria:
  • At least 8 years of human resources experience and at least 2 years in a managerial role within GCC, preferably with an international hospitality company or a recognized blue-chip organization.
  • Experience of working in a remote or island resort, and a solid understanding of cultural in different countries.
  • Bachelor’s Degree in Business, Human Resources Management or equivalent from an accredited and renowned University.
  • Strong knowledge of key HR frameworks such as employment law, organizational planning, organization development and talent management.
  • Strong understanding of core hotelier operations and of the hospitality industry.
  • Strong understanding of the human resources and legal considerations related to managing and/ or developing assets within the relevant region.
  • Good decision making, facilitation and resolution skills.
  • Outstanding inter-personal, communication, and presentation skills and an ability to connect with people at all levels to drive successful relationships.
  • Strategic Thinking and Business Acumen.
  • Advanced leadership skills.

 

 About the Benefits
 
This position offers a highly competitive salary and package which includes; housing allowance, annual flight tickets allowance, medical and dental coverage, pension, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates. Married colleagues will enjoy family benefits for up to two children which include education assistance.
 

Requirements

See description

Job type
Fulltime job
Location
Dubai, United Arab Emirates
Department
Management, Human Resources
Languages
English
Starting in
As soon as possible

Jumeirah Group

JUMEIRAH™ Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards.

The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.

In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.

Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.

Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

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