Manager – PR & Communications – Dubai Shared Services – UAE Nationals
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Manager – PR & Communications – Dubai Shared Services – UAE Nationals

About the job

About Jumeirah:


At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.


We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.

 

Our Group & Corporate and Dubai Shared Services teams are an integral part in delivering the Jumeirah Brand promise. Based in our modern headquarters in Dubai Design District or in one of our other key locations, we guarantee you will be part of a dynamic, committed team of industry professionals with a passion for delivering the Company strategy and efficiencies essential for our world class operation.


 
About the Job:

An opportunity has arisen for a Manager to join the Cluster Public Relations & Communications Department in Dubai Shared Services. The main duties and responsibilities of this role includes:

  • Develop, manage and implement PR & communications plans and projects for the hotels
  • Work with the General Managers, revenue and sales teams to understand performance levels of each hotel and restaurant, responding in an agile manner to provide PR support as appropriate
  • Nurture and improve direct relationships with the UAE and GCC media and – through the international PR Agency network – with international media
  • Develop, maintain, activate and pitch a calendar of PR-able stories, promoting the hotels through owned and earned online and offline channels
  • Proactively plan and host an annual series of media and influence familiarization trips to the Dubai hotels and respond to requests for fam trips, evaluating the likely ROI. Ensure that relevant F&B outlets are given exposure.
  • Manage the creation of Social Media calendars and the community management of social media channels
  • Write press releases, editorials, key messages, FAQs, presentations, hotel backgrounders, reports and other PR & Communications content to drive media and influence engagement and promote hotels and activation, ensuring that the materials meet appropriate standards of content, style and appearance
  • Help conceive and coordinate, prepare and manage events and product launches, including media functions, media interviews, press conferences, radio activation, and consumer events and photo and video shoots for both internal and external parties.
  • Identify and secure collaborations with relevant brands that enable access to new customers, client databases and marketing opportunities and leverage the PR benefits of such collaborations
  • Assist the Director of Communications for the Dubai Cluster in the management of agencies (UAE, GCC, USA, UK, Germany, China) and our Russian PR colleague with regards to the delivery of their scopes of work for Dubai hotels
  • Manage the day-to-day operations of the PR & Communications team by providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards.
  • Lead and motivate team members and identification of opportunities for participating in change initiatives, programs and projects taking into account best practices, improvement of systems and processes and productivity improvement.
About You:

The ideal candidate for this position will have the following experience and qualifications:

  • Graduate in a relevant discipline; journalism, communications, English, hospitality, business or related field.
  • Minimum of 5 years’ PR & Communications experience, preferably within the international luxury hospitality industry and in a similar hotel cluster environment
  • Extensive media relations experience, ideally within the international arena
  • Good network of media and influence contacts within Dubai and the GCC
  • Proven track record in implementing campaigns and activation
  • Excellent business and creative writing skills in English
 

About the Benefits


We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, accommodation allowance, life insurance, incentive programs, participation in a best in kind Savings Plan, children’s education assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

About you

See description
  • Language required: English.

The company

JUMEIRAH™ Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards.

The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.

In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.

Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.

Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

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Manager – PR & Communications – Dubai Shared Services – UAE Nationals

Dubai, United Arab Emirates

Full-time, Indefinite

Start Date:

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