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Resort Manager – Jumeirah Maldives

Jumeirah Group

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Resort Manager – Jumeirah Maldives

Job Description

About Jumeirah:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

About the Job:

An exciting opportunity has arisen for a Resort Manager to join our team in Jumeirah Maldives. The main purpose of this role is to assist the General Manager with the resort operation, the main responsibilities and accountabilities are:

  • Leading the resort team including Rooms, Security, Spa, Kids Club and Engineering to maximize efficiency and achieve key targets.
  • Personally, meet and interact with guests, ensuring the highest possible standards and guest experience in line with Jumeirah’s Brand.
  • Handle and solve guest feedback on the spot, review all written guest comments and follow up on any guests needs.
  • Effectively control expenses through actively participating in all areas of the resort operation.
  • Take on responsibility of the CSR programs and initiatives at the resort and within the community
  • Standing in for the General Manager where required, monitoring and reviewing revenue reports, analysing results and taking action when necessary.
  • Ensure that the operational departments work effectively as one team to provide a luxury service across the resort.
  • Maintain positive working relationship with key stakeholders including corporate office and asset management.

Details

Job type
Full-time
Location
Dubai, United Arab Emirates
Department
Management
Starting in
As soon as possible
Contract duration
Indefinite

Jumeirah Group

JUMEIRAH™ Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards.

The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.

In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.

Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.

Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

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