[{{ $ctrl._job.status.name | translate}}] Sales Agent - Noodle House Home Delivery - JRG Dubai
Jumeirah Group

Posted

Job description

About JRG Dubai:
 
At Jumeirah Group, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
 
JRG Dubai is a global restaurant management company of Jumeirah Group based in Dubai that creates, operates and franchises a portfolio of over 30 restaurants and bars. JRG Dubai operates home-grown high-end, premium casual and casual dining venues and lounges, including Pierchic, Perry & Blackwelders Smokehouse, Pai Thai and The Noodle House.  At JRG Dubai, we are committed to recruiting the best talent in the business, in order to deliver restaurant and bar experiences that are high-energy, fun, cool and of the utmost quality.
 
 
About the Role:
 
An exciting role has arisen for a highly skilled and motivated Sales Agent to join one of our Noodle House Home Delivery team here at JRG Dubai.
 
The main duties and responsibilities of this position are the following:
 
  • Be punctual; greet colleagues and reports to supervisor upon arrival for duties.
  • Arrive at work well groomed, prepared and display enthusiasm.
  • To follow proper payroll and uniform procedures.
  • To use courteous and efficient telephone etiquette while obtaining all information necessary to process the guest's order.
  • Answer telephone calls professionally by following the SOP
  • Responsible in handling all the incoming / outgoing telephone inquiries regarding the noodle house home delivery and restaurant operations
  • Knowledgeable about the noodle house restaurant operations, promotions and especially the foods that are being offered for home delivery
  • Handle and resolve customer complaints
  • Maintain a set of updated menus and promotional leaflets, etc. regarding the restaurants
  • Will never say “NO” to a guest’s request
  • Achieve the required ratings / percentage set on mystery caller test
  • To meet or even exceed the company’s expectations
About You:
 
In order to be considered for this role, you must possess the following selection criteria: 
 
  • High School Diploma or Bachelor’s Degree.
  • Minimum of 1 year experience as a Sales Agent in a Call Centre or similar role with standalone/branded restaurants genuine interest in food and service
  • Can hold a conversation in English with confidence. Listens, understands and acts accordingly
  • Is organized in their duties, has a good time management skill
  • Can suggestively sell with confidence
  • Can handle a minor complaint with confidence
 
About the Benefits:
 
This position offers a competitive salary and package which includes; Live-out Allowance, Meal Allowance, Flight Allowance your Home Destination upon completion of each 24 months of service which will be paid in two installments, one per anniversary year, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B outlets and reduced hotel rates.

Requirements

See description

Job type
Full-time
Location
Dubai, United Arab Emirates
Department
Sales & Marketing
Languages
English
Starting in
As soon as possible

Jumeirah Group

JUMEIRAH™ Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards.

The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.

In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.

Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.

Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

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