[{{ $ctrl._job.status.name | translate}}] Sinbad's Kids Club Manager - Madinat Jumeirah Resort
Jumeirah Group

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Job description

About Jumeirah and Madinat Jumeirah Resort
 
At Jumeirah we are committed to encouraging and developing our colleagues in world class environments.  We value diversity and equal opportunities, employing over 10,000 colleagues from over 90 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
 
Madinat Jumeirah – The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage with two grand boutique hotels, Arabian summer houses, the exclusive Malakiya Villas, over 40 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, the region's leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa, and the superlative Talise Fitness health club.
 
About the Role
 
A fantastic opportunity has arisen for a Sinbads Kids Club Manager to lead operations in Madinat Jumeirah Resort.  The main purpose of this role is to plan/organize and direct the overall operation of all children’s play areas/club maintaining established quality standards.  To plan, implement and promote activities throughout the club including special events.  Responsible for the Hotel’s 24 hours Babysitting Service.
 
Your main duties will include the following:
 
  • Manage stated areas ensuring a smooth and efficient operation of Sinbads’ Kids Club, Water sports and Hotel activities.
  • Direct and liaise with the Sinbads Kids Club, Watersports & activities Team Leaders and Play Attendants.
  • Ensure all SOP’s, Risk Assessments, Policies & Procedures and Health Guidelines are followed accordingly.
  • Actively promote and encourage participation of guest and club members in activities & events.
  • Report to the Recreation Sports and Leisure Manager  on a regular basis while also coordinating with other hotel departments
  • Supervise all aspects of the Babysitting Department.
  • Motivate and encourage the staff to ensure their best performance.
  • Stay abreast of changes in the curriculum and put these into practice.
  • Deliver on staff development and familiarize them with the best practice related to Childcare.
  • Prepare monthly rosters ensuring adequate staffing levels at all times.
  • Establish good relationship and rapport.
  • Handle guest complaints.
  • Maintain high standards of cleanliness of the Sinbads Kids Club.
  • Ensure International Childcare Ratios are maintained.
  • Issue job requisition/orders and repair and maintenance of outlet.
  • To be responsible for the resources within the outlet.
  • Assure files appertaining to the Sinbad’s are up to date and available for inspection by the relevant government authorities as and when necessary.
  • Ensure all billing, finance and cross charges are complete following company standards.
  • Ensure all Babysitters complete relevant Babysitting Workshop.
  • Childcare & Education Experience recognized qualification above level 3 ideally 4 with regards to relevant courses.
  • Teaching Qualification Desirable
  • Relevant Core Training: Child Protection, Food Hygiene, Pediatric First Aid (International Standards).
  • Good interpersonal, time management and organizational skills.
  • The ability to work within, as well as to lead and motivate a team.
  • Business acumen, creative thinking and problem-solving.
  • Motivational skills, energy and resilience.
  • Flexibility and multi-tasking skills.
  • A customer-focused, approachable and outgoing personality.
  • The ability to relate to the requirements of customers from all age groups and sectors of society, including people with special needs.
About You
 
In order to be considered for this role you will have gained a degree or equivalent in Hotel Management from an internationally recognized institution. A minimum of 2 years experience working in five star hotel in a management role is essential. You will already have demonstrated your ability to deliver great commercial results and to manage and inspire a great team.
 
You will also possess experience of working with diverse cultures and have very good written and verbal English language skills. Proficiency in computer software systems such as MS Office is essential.
 
About the Benefits

This position offers a highly competitive salary and package which includes; your own single room accommodation/live out allowance (subject for approval), free transport to and from your place of work, uniform, laundry services, meals during working hours, annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

Requirements

See description

Job type
Full-time
Location
Dubai, United Arab Emirates
Department
Recreation & Leisure, Management, Other
Languages
English
Starting in
As soon as possible

Jumeirah Group

JUMEIRAH™ Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards.

The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.

In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.

Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.

Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.

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