About Jumeirah & the Hotel:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad’s Kids Club complete with splash park, nightlife destination MusicHall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorised and non-motorised water sports, complete with private jetty offering shuttle boat transfers to and from the main-land of Dubai.
About the Job:
An opportunity has a risen for a colleague to join our Spa team in Jumeirah Zabeel Saray, for a Therapist position. The main duties and responsibilities of this role:
To report for duty punctually wearing the correct uniform and adhering to grooming guidelines as per hotel and spa policy.
To practice Jumeirah hallmarks and guiding principles within your team and guests during your working hours
Perform all treatments relating to the following :
offered within Talise Ottoman SPA, this includes treatments in the SPA treatment menu, new treatments, indoor and out door SPA treatments, group events according to standards with attention to detail and in a prompt, positive and timely manner.
Treatment rooms are therapist resposibilty to ensure the following:
Hot cabbies always are in immaculate condition
Treatment rooms are always set up as per treatment room SOP.
Cabinets are always set up/tidy/clean as per cabinet SOP.
Decorative items for the room, are the therapists sole responsibility to ensure they are kept in immaculate condition.
Candle holders should always remain clean.
Green Globe: always turn off lights, no candles burning in treatment rooms when treatments are not in progress.
Adhere to therapist opening and closing procedures.
Promote all spa products to every guest and offer full product knowledge.
To ensure you have relevant and sufficient stock to perform your treatments
Ensure all treatment rooms are fully set up as per SPA SOP before beginning any treatment.
Advise guests of spa service programs, treatments and products available at the spa.
Assist in keeping accurate written consultation records of treatments and products used in view of repeat guests.
Any guest related matters, products or equipment needs, technical service requests, assist with immediate action.
Participate in on-going training, with assistance from your designated trainer and continue to study your skill.
Retail recommendation cards must be provided to every guest and a note placed on the guest history of prodcuits purchased/recommended
To assist with supervisor/manager requests during free time. (30 minutes or more available)
To assist spa attendants, if you have 30 minutes or more available to assist with the stocking, cleaning and setting up of the facilities.
To assist spa GSE’s, if you have 30 minutes or more available to assist with the stocking of retail, assisting guests with tours or questions.
Assit with checking all spa facilties are in working order, if you notice an issue to report immedaitley to a supervisor/manager
The ideal candidate for this position will have the following experience and qualifications:
High School graduate
Completed state required therapy anatomy and physiology course or internationally recognized therapy qualification
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally
Minimum of two years experience in performing therapy services.
2 years service experience in a 5 star spa
Extensive knowledge in Anatomy and physiology
About the benefits:
This position offers a highly competitive salary and package which includes: fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
- Job type
- Dubai, United Arab Emirates
- Spa & Wellness
- Starting in
- As soon as possible
- Contract duration
The company was founded in 1997 and currently operates 20 hotels in 7 countries. Jumeirah’s promise of STAY DIFFERENT™ delivers imaginative and exhilarating experiences in culturally connected environments offering a thoughtful and generous service.
In line with this promise, the individuality of the Jumeirah portfolio is unmistakable, encompassing Jumeirah at Etihad Towers in Abu Dhabi; the world renowned Burj Al Arab Jumeirah, the world’s most luxurious hotel and recognised as the symbol of Dubai, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray and Madinat Jumeirah in Dubai; Jumeirah Messilah Beach Hotel & Spa in Kuwait; Jumeirah Dhevanafushi and Jumeirah Vittaveli in the Maldives; Jumeirah Himalayas Hotel in Shanghai; Jumeirah Frankfurt in Germany; Jumeirah Port Soller Hotel & Spa in Mallorca, Spain; as well as Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London.
Jumeirah Group also manages two five-star luxury serviced residences: Jumeirah Living World Trade Centre in Dubai and Grosvenor House Suites by Jumeirah Living in London; Talise, our spa brand; Jumeirah Restaurants, our restaurant division; the thrilling Wild Wadi Waterpark; and the Emirates Academy of Hospitality Management.
Whenever you stay with us or use any of our services, our aim is for you to come away with a sense of the Jumeirah spirit - a genuinely caring and personal service. In our own words, to STAY DIFFERENT™.