[{{ $ctrl._job.status.name | translate}}] Guest Services Executive - Airport Services - (Arabic Speaker) - Jumeirah Messilah Kuwait
Jumeirah Messilah Beach Hotel & Spa - Jumeirah Group

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Job description

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
 
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
 
Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.
 
About the Job:
 
An opportunity has arisen for a Guest Services Executive  to join our Front Office Team department in Jumeirah Messilah Beach Hotel & Spa Kuwait.
 
  • Coordinate and assist transportation requirements of guest.
  • Treat all clients and colleagues in a polite and courteous manner at all times.
  • Give complete cooperation to any client or colleague requiring assistance in a prompt, caring and helpful manner.
  • Ensure that all hotel guests are met and assisted at the airport on arrival and departure in order to provide a personalized service.
  • Ensure a paging board is displayed to identify the guests arriving at the airport.
  • Inform Duty Manager, guest relation Manager, when guests are on their way to the hotel
  • Ensure that you are having the daily arrival and departure report in order to monitor guest movement
  • Build and maintain a good relationship with the Immigration Authorities and Airline Personnel at the airport.
  • Be aware of the local driving regulations and abide by them.
  • Liaise closely with the Guest Relations Officer and Chief Concierge in order to coordinate guest transportation
 
 
About you:
 

The ideal candidate for this position will have the following experience and qualifications.

 

A minimum of 2 years Airport Services Executive experience in a 5 star hotel reception.

Should have a secondary school certificate/diploma or degree in hospitality management

  • Good knowledge of OPERA (PMS) front office application and as well as MS Office applications.
  • Outgoing personality with ability to communicate with guests and colleagues
  • Excellent English communication skills
  • Additional language is an added value
  •  
    About the Benefits:
     
    This position offers a highly competitive salary and package which includes:
     
    Basic salary, incentives plan, housing, flight ticket to home country every 2 years, government medical coverage, accident insurance, meals; laundry and transportation.

     

     

    Requirements

    See description

    Job type
    Full-time
    Location
    Kuwait
    Department
    Other, Guest Relations, Customer Service
    Languages
    Arabic, English
    Starting in
    As soon as possible
    Duration of the contract
    Indefinite

    Jumeirah Messilah Beach Hotel & Spa - Jumeirah Group

    The Jumeirah Messilah Beach Hotel & Spa is ideally located a mere 10 minutes from Kuwait International Airport and close to Kuwait City’s business centre and major shopping malls. Currently in its soft opening phase, the secluded beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, six restaurants along with cafes and lounges, a 3 500 m2 ‘Talise Spa’, a 200-metres private beach, two swimming pools and a children’s play area. Additionally, extensive conference and banqueting facilities will be available, including a showpiece 1 950 m2 ballroom.

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