[{{ $ctrl._job.status.name | translate}}] Team Leader - Housekeeping - Jumeirah Messilah Kuwait
Jumeirah Messilah Beach Hotel & Spa

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Job description

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.
About the Job:
An opportunity has arisen for a Team Leader to join in our Housekeeping department in Jumeirah Messilah Beach Hotel & Spa Kuwait.
  • To prepare the work sheet accordingly for the shift.
  • To report for duty punctually wearing the correct uniform and name badge at all times.
  • Provides courteous and professional service at all times.
  • Liaises and cooperate with Front Office to ensure all areas are ready as per the needs of the department.
  • Liaises with Banqueting and the Food and Beverage Department in order to ensure all areas are ready as per the needs of the department.
  • Is constantly aware of the room status to obtain maximum vacant rooms for sale.
    Liaise and cooperate with the Engineering Department for all maintenance repairs to be done in the various areas.
  • Completes daily checks of all guest rooms on allocated section and report discrepancies found and to make sure that all guest rooms are ready to used
  • Ensures daily that mini-bars are checked and refilled.
  • To coordinate VIP room, make-up rooms and rush rooms.
  • Checks VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintained for the duration of the guest stay.
  • Ensures that pantries and HK trolleys are properly stocked with linen, guest supplies, cleaning supplies according to the established par stock.
  • Ensures all deep cleaning programs are carried out as per set schedules.
  • Ensures that plants and flowers are looking fresh and in good condition and to inform the florist of any touch ups that need to be done.
  • Understands and adheres to all fire safety procedures.
  • Carries out other duties assigns by the Executive Housekeeper/ Housekeeping Manager.
  • Communicate new or amended procedures to relevant departments/ colleagues in a timely manner, ensuring they have been understood.
  • Control department forms and records according to the Jumeirah standards for Document Control.
  • Adheres to Departmental Performance Plan.
  • To run various status reports in order to do opening shift.
  • To review log books for special request and instructions.
  • To monitor and issuance of various keys: master keys, floor master keys, Pantry keys and mobile phones.
  • To inform security of any emergency brought to Housekeeping attention.
  • To update room status whenever required.
  • To respond promptly and polite to any request from guest. Details to be logged in the log book.
  • To maintain high standard of hotels policies relating to fire, health, safety, hygiene and sanitation at all times.
  • To ensure the training on the standards are done on the daily, weekly basis and to ensure the minimum hours of training are done for the colleagues on monthly basis.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • A minimum of 2 year experience working in a similar role in five star hotel environment.
  • Good knowledge in OPERA (PMS) is essential.
  • Proficient in MS Office applications.
  • Outgoing personality with ability to communicate with guests and colleagues
  • Excellent English communication skills
  • Additional language is an added value.
About the Benefits:
This position offers a highly competitive salary and package which includes:
Basic salary, incentives plan, housing, flight ticket to home country every 2 years, government medical coverage, accident insurance, meals; laundry and transportation.


See description

Job type
Kuwait City, Kuwait
Starting in
As soon as possible

Jumeirah Messilah Beach Hotel & Spa

The Jumeirah Messilah Beach Hotel & Spa is ideally located a mere 10 minutes from Kuwait International Airport and close to Kuwait City’s business centre and major shopping malls. Currently in its soft opening phase, the secluded beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, six restaurants along with cafes and lounges, a 3 500 m2 ‘Talise Spa’, a 200-metres private beach, two swimming pools and a children’s play area. Additionally, extensive conference and banqueting facilities will be available, including a showpiece 1 950 m2 ballroom.

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