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Senior Waiter/Waitress - Noodle House, Madinat Jumeirah

Jumeirah Restaurants

Posted

Senior Waiter/Waitress - Noodle House, Madinat Jumeirah

Job Description

•Confidently serves customers as per the brand standards. Looks for ways to go above and beyond the customers’ expectations.
•Has a full understanding and can when asked explain the brand concept, history and vision
•Has completed basic food hygiene, works in a safe and hygienic manner at all times
•Communicates any out of stock items, can inform manager or team leader when stocks are running low
•Communicates to managers any issues immediately
•Understands and can explain the brand audit and its purpose
•Actively engages with colleagues and customers at all times
•Ensures that problems are brought to manager or team leaders attention immediately
•Is able to make simple decisions that affect their own work or the customers experience in a positive manner
•Is able to work as part of a team and contribute ideas where necessary
•Has full knowledge of all products and is able to confidently describe to a customer. Can confidently take an order asking all relevant questions.
•Ensures that all side duties and cleaning schedules are completed as per daily checklists
•Completes all checklist as required daily, weekly and monthly as required for the outlet
•Can arrange take away order as per the brand standard. Can package an order for take away or home delivery.
•Able to ascertain a guest’s satisfaction and handle any problems which may arise and informing a Supervisor/Manager of the problem and how it was resolved.

Requirements

•English Speaking skills. Can hold a conversation in English with confidence. Listens, understands and acts accordingly.

•Is organized in their duties.

•Has a good time management skill. Reports for duty, meetings and training on time.

•Can suggestively sell with confidence.

•Can handle a minor complaint with confidence

Details

Job type
Full-time
Location
Dubai, United Arab Emirates
Department
F&B Service
Languages
English
Starting in
As soon as possible
Contract duration
Indefinite

Jumeirah Restaurants

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