Front Desk Office Trainee
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Front Desk Office Trainee

JW Marriott Indianapolis

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Front Desk Office Trainee

About the job

Host Property Description:
Sophisticated design meets classic hospitality at what Condé Nast Readers voted as a Top 10 hotel in the Midwest. Boasting 1,005 contemporary guest rooms and 103,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the Marriott IndyPlace hotel complex, a distinct destination for business and leisure travelers in the downtown area.

Alliance Abroad All-Inclusive Services:
Our exclusive enrollment will allow you to experience a unique streamlined and personalized registration process for this J-1 internship program in the United States. We will work with you closely from day one to the culmination of your Internship in order to make this a successful, efficient and enjoyable moment for you. Commitment is key throughout this process so if you are up for the challenge, you came to the right place.

Location description:
NCAA Hall of Champions, Circle Center Mall and Indiana State Capitol are all less than a 10-minute walk away from the hotel. Indianapolis International Airport is 20.9 km away.

Position details:
•Housekeeping Inspector Training
•Front Desk Experience Training
•Concierge - Services Express Mastery Training
•Front Desk Supervisor Shift Lead
•Welcome guests in a polite and friendly manner
•Learn to receive and respond to guest requests, consistently demonstrating high levels of customer service
•Train with leaders across multiple Rooms departments to perform tasks as needed
•Follow all cash handling procedures per Hotel policy
•Learn to manage guest inquiries in a timely and efficient manner
•Train to achieve departmental targets
•Ensure cleanliness of work areas
•During your training, ensure to be in compliance with all Hotel health and safety policies
•Perform all other reasonable duties as needed
  • Number of positions: 3
  • $12.00 per hour
  • Company Temporary Housing.
  • Interns will be eligible for paid time off after three months of employment. This can be used for paid time off or cashed out. Any unused hours will be automatically paid out to the intern on their last paycheck. Interns are able to stay at any White Lodging property outside of Indianapolis at no cost (depending on availability) after six months at JW Marriott Indianapolis. Interns are eligible for an associate's discounted rate at any Marriott property (depending on availability) after six months at JW Marriott Indianapolis. Overtime rate of 1.5 X normal Rate is offered but not guaranteed
  • Department: Reception Front Office concierge Front Office reception

About you

• Offer to non- U.S. citizens only
• Hospitality degree degree
• 6-12 months of practical work experience outside the US are required
• If graduation happened more than 12 months ago from today, 12 months of practical work experience outside the US are required
•If NO degree in Hospitality, 5 years of work experience in this field (outside the U.S.)
• Excellent English
• Highly motivated
• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• A polished and professional appearance and compliance with Hotel grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work calmly while meeting deadlines
  • Language required: English.

The company

We’re international recruiting experts and cultural exchange enthusiasts. We help employers and individuals around the globe find each other to create business-expanding and life-enriching relationships. We’ve got the experience, expertise and credentials to match employer needs with great international talent.

http://www.allianceabroad.com/

After 30 years in the hospitality and tourism industry, service runs through our veins. We understand your need to provide memorable service to be able to compete, and we know that you rely on the best people to help deliver those incredible experiences. When you hold up a mirror, your employees are the best reflection of your business. That’s where we can help

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Front Desk Office Trainee

Indianapolis, IN, United States

Internship, 12 months

Start Date:

Latest start date:

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