[{{ $ctrl._job.status.name | translate}}] F&B Park Lane Associate/Barista
JW Marriott Grosvenor House London

Posted

Job description

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

 

Rewards for work, benefits for life

You’ll be supported in and out of the workplace through:

  • Discounts on hotel rooms, gift shop items, food and beverage
  • Learning and development opportunities
  • Recognition programs
  • Wellbeing programs
  • Encouraging management
  • Team-spirited colleagues

 

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.  

 

Candidate:


Experience:

·         Previous experience working within a F & B environment preferred

              Skills and Knowledge

·         Strong Communication skills (verbal, listening, writing)

·         Innovative

·         Pro-active and reliable

·         Able to work alone and within a team

              Education or Certification

·         Good level of English essential

 

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

·         To ensure that service stations are prepared stocked and ready for                            service

 

·         To take orders, serve food and drinks and to ensure that guests have a                    great experience within the department.

·         To maintain maximum levels of cleanliness, ensuring that safety for all                    furniture, fixtures and fittings is taken into account.  To ‘clean as you go’                to ensure a clean and tidy work area.

 

·         To greet all guests, using the guests’ name as often as possible and to                      follow service excellence standards at all times.

 

·         To ensure that the guest's bill is recorded accurately, and presented                          properly and efficiently.

 

·         To ensure that payment is received from all guests, if charged, that their                 names and room numbers are clearly indicated on the bill and that the                   bill is settled at the end of the meal.

 

·         To recommend and ‘sell’ to guests through menu knowledge, using                          suggestive and up-selling techniques.

 

·         To be responsible for the safe keeping of all keys and Micros cards.

 

What we’re looking for

  • Great conversational skills and teamwork-oriented
  • Positive outlook and outgoing personality
  • Previous serving experience is a big plus

 

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

 

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience.  Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
London, United Kingdom
Department
F&B other
Languages
English
Starting in
As soon as possible
Duration of the contract
Indefinite

JW Marriott Grosvenor House London

Grosvenor House, A JW Marriott Hotel is one of London’s most iconic hotels. Centrally located in the heart of London overlooking Hyde Park in exclusive Mayfair, it holds one of the capital’s most desirable addresses in ‘Park Lane’. With a rich history and built to the designs of L. Rome Guthrie and Sir Edwin Lutyens from 1927 and 1929, Grosvenor House, A JW Marriott Hotel has long held its position as a leader in Central London luxury hotels.

The hotel boasts 496 luxurious guest rooms including 73 suites, and offers a wide array of culinary experiences, from elegant, award-winning afternoon tea or a glass of Champagne in The Park Room to an evening cognac at the The Library Bar. For a fantastic dinner, JW Steakhouse embodies the hotel’s historical American connections, allowing guests to indulge in London’s finest steaks in a classic American steak house setting. For a more traditional British setting, enjoy a delicious international meal at Corrigan’s Mayfair. For a drink, enjoy one of the many Bourbons on offer at the Bourbon Bar or experience the famous Red Bar and its unique cocktails.

Near to everything, convenient for everyone, the hotel has an unrivaled range of entertaining space. With 20 meeting rooms in 86 Park Lane including the famous Great Room and the Ballroom, totaling 5,660 square meters, it is one of the most flexible and elegant venues in London for a business or social event, whether entertaining on the grandest scale or working one to one.

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