Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
- College degree preferred
- Multi lingual preferred
- Previous position requirements (Event coordinator, reservation agent, front desk clerk, banquet supervisor, restaurant supervisor)
Skills and Knowledge
- Understand group and catering positioning of the hotel.
- Knowledge of menu and food presentation
- Knowledge of possible capacities and catering styles of the hotel
- Familiarity and knowledge of all departments within the hotel
- Effective communication skills
- Distribute information in a concise, well-organized manner
- Manages guest conflict situation effectively
Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share
Focus to communicate and deliver outstanding events to the customer.
Focus on future service potential problems and/or conflicts from a service point of few.
Finalize billing accuracy with accounting.
Takes total responsibilities for the successful production of group events assigned.
Final communication with floor service persons.
Guidance of client throughout the event.
Attend daily service communication tool “BEO” meeting.
Up-sell last minute item accurate.
Meet and assist in-house client/or contact person before final event.
Show around in connection with in-house functions.
Assure hotel postings are accurate throughout the property.
Coordinate welcome letters with administrative assistant.
Communicate challenge situation accurate to responsible departments.
- Job type
- Dubai, United Arab Emirates
- Starting in
- As soon as possible
JW Marriott Marquis Hotel Dubai
Dubai is a city of awe-inspiring ambition and unsurpassed luxury. Home to the world's tallest building, the largest shopping mall, the iconic Palm and now JW Marriott Marquis Hotel Dubai, it is a place where dreams come true. Our landmark 5-star hotel in Dubai is set to become one of the region's most desirable destinations, offering a spectrum of business facilities and 14 diverse dining options for the most discerning of travelers. We are a brand synonymous with intuitive service and refined taste, a title given only to the finest properties in the Marriott portfolio. Elevated above Dubai's business district, on Sheikh Zayed Road, our 5-star hotel's height makes us the world’s tallest accommodation. Spread across two iconic towers, the spectacular hotel features exceptional event settings for celebrations of all kinds, an enticing array of relaxing recreational activities, and the sublime SARAY Spa and Health Club. Experience innovative luxury when you stay at one of the leading five-star hotels in Dubai.