Sales Coordinator - MSO
About the job
The Sales Coordinator supports Sales Executives, Sales Managers and Senior Sales Managers with administration duties. Prepares customer contracts in a highly accurate and efficient manner. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards. Enters turned down and enquiry only leads, to ensure accurate capture of all enquiries. Manages the generic email enquiry log and distribution to the team, ensuring accurate tracking of all leads
SCOPE / BUSINESS CONTEXT
- A Full Time/Part Time position based at the JW Marriott Marquis, Dubai Marriott Hotel.
- Number of Direct Reports - 0
- Titles of Direct Reports – 0
CANDIDATE PROFILE
- Relevant, proven strength within an administrative environment.
- Strong organization skills
- Good attention to detail
- Strong communication skills (verbal, listening, writing)
- Knowledge of contractual agreements and legal implications
- Knowledge of group and conference business
- Knowledge of operations and associated challenges for all brands
- Effective decision making skills
- Ability to influence others
- Strong problem-solving skills
- Ability to use standard software applications and hotel systems including Opera, Microsoft Office, Internet, MARSHA etc.
- Good analytical skills
- Strong customer and associate relation skills
- Ability to develop and maintain relationships e.g., associates, customers, vendors
- High School Diploma or equivalent required.
SPECIFIC
DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
- Ensures Diary Management Systems are updated with all activities as appropriate.
- Processes all business correspondence within acceptable time limits. Creates contracts and other related booking documentation as required, to a high standard.
- Manages all administrative duties relevant to the EBC function supporting the Director and Assistant
- Produces daily, weekly, monthly reports accurately using the Opera system and enquiry log statistics
- Manages the distribution of the generic EBC email account, organizing the coordination of leads according to the set parameters given, plus providing accurate tracking for response times and duplicate bookings
- Understands the overall market.
- Effectively manages and develops relationships with key internal and external stakeholders.
- Transfers accurate, complete and timely information to operating departments at the properties.
- Performs other related tasks as assigned by management.
- Complies with Marriott International Hotels Limited Regional Office policies and procedures.
- Working hours as required to do your job, not less than 48 hours a week
- Department: Sales Sales & Marketing
About you
The company
Dubai is a city of awe-inspiring ambition and unsurpassed luxury. Home to the world's tallest building, the largest shopping mall, the iconic Palm and now JW Marriott Marquis Hotel Dubai, it is a place where dreams come true. Our landmark 5-star hotel in Dubai is set to become one of the region's most desirable destinations, offering a spectrum of business facilities and 14 diverse dining options for the most discerning of travelers. We are a brand synonymous with intuitive service and refined taste, a title given only to the finest properties in the Marriott portfolio. Elevated above Dubai's business district, on Sheikh Zayed Road, our 5-star hotel's height makes us the world’s tallest accommodation. Spread across two iconic towers, the spectacular hotel features exceptional event settings for celebrations of all kinds, an enticing array of relaxing recreational activities, and the sublime SARAY Spa and Health Club. Experience innovative luxury when you stay at one of the leading five-star hotels in Dubai.
Sales Coordinator - MSO
Full-time, Indefinite
Start Date:
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