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Training Manager
About the job
Perfectly located in blissful countryside and surrounded by 30,000 square metres of beautiful hotel grounds and semi-tropical gardens, Kempinski Hotel San Lawrenz features 140 elegant rustic rooms and suites as well as a range of distinctive dining venues for all occasions and tastes.
Training Manager
Kempinski Hotel San Lawrenz is looking for an experienced training professional to join our HR & Training team. In this role, you will be responsible for managing all aspects of training for the hotel including designing, supporting and implementing training strategies.
Key Responsibilities:
- Establish a training network according to Kempinski standard, including spending time in operations to foster this network.
- Analyse training needs and training effectiveness.
- Create a training calendar reflecting the Kempinski training guidelines and the internal training needs.
- Embed all Kempinski training programs and training tools and comprehensively track their implementation to easily evaluate attendance of required participants.
- Plan, design and deliver training programmes.
- Ensure that every new employee is correctly on-boarded and has received a comprehensive brand emersion using the designated on-boarding training packages.
- Coordinate external training and liaise proactively with training providers.
- Analyse the data on the e-learning platforms and utilize or market it to Management and Department Trainers to enhance learning performance.
- Coach and train managers and Departmental Trainers to improve departmental performance.
- Work with the General Manager to coordinate relevant learning for EXCOM and HODs as per their Individual Development Program.
- Work together with department heads and analyse operational quality performance using the Kempinski Experience Assessment Tool (KEA) and ReviewPro; then based on the results provide remedial training solution.
- Train and develop Training team members.
- Identify potential training talent and propose and foster Master Trainer candidates.
- Ensure that the hotel achieves the company key performance indicators for training engagement
- Ensure that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report
- Prepare the yearly Business Plan and Budget for the Training Department in line with all company Brand Standards together with the Heads of Department and ExCom team.
- Ensure that an objective Self Audit (using the Kempinski Training Peer & Self Audit Tool) is completed at least once per year
- Understand and strictly adhere to the rules & regulations established in the employee handbook and to the hotel’s policies on fire, hygiene, health & safety.
- Department: Human Resources Other
About you
Desired Skills & Qualifications:
- Diploma in Training or other relevant qualification
- At least two years experience working within a training environment, at manager or assistant manager level, ideally with a luxury hotel brand
- Eligibility to work in the EU is a MUST
- Excellent communication skills at all levels
- Proactive approach with a high level of initiative
- Good computer skills including MS Office (Word, Powerpoint, Excel)
Ability to design training programmes/instructional design
- Excellent written and spoken English
- Knowledge of any other languages, especially Maltese, would be desirable
- Language required: English.
The company
Set in a scenic valley amidst thirty thousand square metres of semi-tropical garden, the luxurious Kempinski Hotel San Lawrenz lies close to Dwejra Bay. As the only eco-certified hotel on Gozo, it provides a true hideaway resort for travellers seeking total privacy, rest and recreation.
Are you looking for a new challenge while enjoying life on Malta's beautiful sister island Gozo? Then apply today!