Assistant F&B Manager ( Egyptian Only ) at Madinaty Golf Club – (in English)
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Assistant F&B Manager ( Egyptian Only ) at Madinaty Golf Club – (in English)

Kempinski

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Assistant F&B Manager ( Egyptian Only ) at Madinaty Golf Club – (in English)

About the job



Madinaty Golf Club by Kempinski Nile Hotel 

Madinaty golf club venue provides the perfect setting for our elite guests located at Madinaty under the operation of kempinski Nile Hotel,the place contains spacious & elegant lounges that provide fancy dinner with different menus & 100 acres of a peaceful golf park where our guests can enjoy their day.

Assistant F&B Manager

To produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. The Assistant Restaurant / Outlet Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit. The Assistant Restaurant / Outlet Manager must grow into the position of Restaurant / Outlet Manager.

Key Responsibilities:

  • Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

  • Provide a professional and courteous service at all times and ensure that all employees follow the example.

  • Be knowledgeable of all services and products offered by the hotel.

  • Have a thorough knowledge and understanding of all food and beverage products and services.

  • Oversee the operations of the outlets appointed by the Food & Beverage Head of Department.

  • Assist in preparing/consolidating the yearly budget for the department.

  • Assist in preparing the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management.

  • Manage the consolidated inventory of Food & Beverage department’s OS&E together with the stewarding department.

  • Attend and actively contribute to all relevant staff meetings and hotel trainings.

  • Conduct daily operations briefings with the Executive Chef in the absence of the Food & Beverage Head of Department.

  • Attend or conduct (in the absence of the Food & Beverage Head of Department) daily or weekly Food & Beverage meetings.

  • Review and update all departmental operations manuals annually.

  • Assist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.

  • Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel.

  • Monitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).

  • Assist handling of guest complaints.

  • Oversee every service at least once a week (breakfast, lunch, dinner, lobby, banqueting, room service, bar).

  • Prepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.

  • Follow the local and global food & beverage trends.

  • Ensure that all managers plan and implement effective training programmes in the appointed outlets.

  • Be actively involved in the operations of the appointed outlets to ensure regular guest contact.

  • Act as the secondary point of contact to the Corporate Food & Beverage Team.

  • Respond to any changes within the Food & Beverage department as dictated by the hotel management.

  • Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives.

  • Attend all corporate conference calls and the relevant regional and global Food & Beverage events in the absence of Food & Beverage Head of Department.

  • Support activities and cooperation with the suppliers.

  • Assist in carrying out scheduled inventories of products and operating equipment.

  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. 



Desired Skills & Qualifications:

  • Ability to work and communicate in a multinational environment, including oral and written language skills in English; Any additional languages are an advantage. 

  • Operational knowledge of the role.

  • Luxury Hotel Experiences. 

  • Communication skills.

  • Basic knowledge of hotel operations & Computer systems, including Microsoft Office (Word, Excel and PowerPoint) and Opera; Basic knowledge of Micros is an advantage.

  • Passion for hospitality and the European elegance of service.



About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential. 

Embrace an experience as individual as you are!

Organization: Kempinski Hotels

Location: Kempinski Nile Hotel Garden City Cairo

Job Type: Regular

Job Level: Manager/Senior Specialist

Schedule: Full-time

Job Posting: Dec 31, 2020

Unposting Date: Mar 01, 2021

Job Number: 200001NS

Closed

Assistant F&B Manager ( Egyptian Only ) at Madinaty Golf Club – (in English)

Cairo, Egypt

Full-time, Indefinite

Start Date:

Latest start date:

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