Reservations Manager – (in English)
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Reservations Manager – (in English)

Kempinski

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Reservations Manager – (in English)

About the job



Kempinski Al Othman Hotel

The spectacular new five-star Kempinski Al Othman Hotel Al Khobar offers sweeping views over the Al Khobar skyline. A wide range of  rooms and suites  are available, as well as 18 stunning, designer-styled  apartments  that combine the ultimate in elegance, space and comfort with all the services and amenities of a five-star hotel.

Reservation Manager 

The incumbent of this position is responsible for the efficient functioning of the Reservations department.

Key Responsibilities

  • Ensure On the day inventory is perfectly correct (block not picked-up, out of Order rooms, Early departures, stay extension) and review overbooking levels of the day with Revenue Management 
  • Ensure all day arrivals are fully confirmed and guaranteed as well as perfectly accurate (Price, Rate code, Segment, Source, Profiles, Billing instructions, Guests request and comments…)

  • Check the reservations made the previous day.

  • Check of arrival tomorrow and recheck of VIP Arrivals Today

  • Check Deposit not received for arrival next week

  • Control no show and late cancellation charges.

  • Maintain all reservation standards.

  • Keep department informed of all changes in systems or procedures.

  • Ensure that the team is aware of the internal credit policy.

  • Monitor reservation pick-up for the coming months – review data on an ongoing basis.



Desired Skills & Qualifications

  • A minimum of 2 years experience in reservations 
  • A proven track record of increasing revenue streams or strengthening the performance of a property or several properties

  • Experience with reporting and market performance reports

  • Ability to work and communicate to multinational environment
  • Local language excellent oral and written
  • English good oral and written


About Kempinski

The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe’s oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.

Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.

Organization: Kempinski Hotels

Location: Kempinski Al Othman Hotel Al Khobar

Job Type: Regular

Job Level: Manager/Senior Specialist

Schedule: Full-time

Job Posting: Feb 07, 2021

Unposting Date: N/A

Job Number: 21000031

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Reservations Manager – (in English)

Al Khobar, Saudi Arabia

Full-time, Indefinite

Start Date:

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